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CarlD74
Contributor II
October 5, 2017
Answered

Alexa only plays the queue on Sonos

  • October 5, 2017
  • 28 replies
  • 1638 views
Hi, I set up my bedroom Play1 tonight with an Echo Dot and followed all the directions. Currently, if I ask Alexa to play something specific, Sonos just kicks on and plays the current queue. If I clear the queue and try again, Alexa tells me that the Bedroom is not responding. I have also set up Amazon Music as the default service in Alexa and added it to my Sonos account. Am I missing something?
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      Best answer by Mesberg
      Solved it. You can't have an Echo with the same name as the Sonos device you are trying to control. In my case both were called Kitchen. I renamed the Echo Dot to 'Echo Kitchen' and now its working perfectly.

      28 replies

      stemac
      Contributor I
      October 5, 2017
      hello Carl I have the exact same problem, I ask alexa to play music and is says bedroom not responding, and only played the qued music, I cleared the music and it plays nothing now
      Cchris
      Enthusiast II
      October 5, 2017
      stemac - Are you using spotify as your default music service? If so then this would be expected behaviour as it doesn't work with spotify.

      CarlD74 - can you try using echo/alexa without the sonos and just check that it plays amazon music through the echo/dot. It may be that the problem is not with the sonos/alexa connection, but the link to amazon prime music itself.
      stemac
      Contributor I
      October 5, 2017
      Cchris no am using amazon and google play for streaming 🙂
      Illoyd21
      Avid Contributor I
      October 5, 2017
      I have exactly same problem and am using amz unlimited
      Mesberg
      Contributor I
      October 5, 2017
      Same here (with any/all rooms)
      Fubie3
      Fubie3
      Lyricist III
      October 5, 2017
      I have the exact same issue.

      I have 2 original echo's and 3 dots.
      I have 2 Play 1's and 2 Play 5's.

      I have even removed the skill as well as the devices added to echo, then added the skill back. I get the same result.

      I also unplugged/plugged the power in the echo's and Speakers.

      That worked! Try it and let me know if it worked?
      2 Play 1's / 2 Play 5's / 2 Original Echo's / 3 Echo Dots / 3 Google Home's
      varsas
      Trending Lyricist I
      October 5, 2017
      In all of these cases, are your Sonos speakers showing up in the Alexa app?
      Fubie3
      Fubie3
      Lyricist III
      October 5, 2017
      Yes, the were.
      2 Play 1's / 2 Play 5's / 2 Original Echo's / 3 Echo Dots / 3 Google Home's
      Mesberg
      Contributor I
      October 5, 2017
      Fubie3, what order did you unplug/plug the devices. I want to try replicating your solution, but the order may matter.
      Fubie3
      Fubie3
      Lyricist III
      October 5, 2017
      I just did 1 echo, then 1 sonos, both in the same room.
      2 Play 1's / 2 Play 5's / 2 Original Echo's / 3 Echo Dots / 3 Google Home's
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