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Doug_MI
Trending Lyricist I
October 21, 2017
Answered

Alexa only playing one song through Sonos then STOPS

  • October 21, 2017
  • 39 replies
  • 22098 views
I ask alexa to play an artist in in the living room. The first songs plays... and then nothing..... It seems like SONOS is not playing the alexa Que?
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    Best answer by UKMedia
    Please look at the steps I've listed within this post:

    https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-says-she-is-playing-on-kitchen-but-no-sound-comes-out-6800126/index1.html#post16201009

    39 replies

    kcis8rm
    Contributor I
    October 23, 2017
    I have noticed the same problem
    Mretrain16coaches
    Contributor I
    October 24, 2017
    And me
    rmdmoore
    Contributor I
    October 24, 2017
    And me. Frustrating because before the final update, it worked with spotify which does not seem to be the case either amymore
    a904044
    Contributor I
    October 25, 2017
    Me too
    markrider
    Lyricist II
    October 26, 2017
    Same here
    zerreissen
    Lyricist III
    October 26, 2017
    Disabling the Sonos skill, forgetting the devices, enabling the Sonos skill and re discovering devices fixed this issue for me.
      Doug_MIAuthor
      Trending Lyricist I
      October 27, 2017
      Disabling the Sonos skill, forgetting the devices, enabling the Sonos skill and re discovering devices fixed this issue for me.

      I tried this.... no luck still have same issue.
        markrider
        Lyricist II
        October 27, 2017
        Yes this fixed it for me also. But I am finding that if you power off your Sonos it seems to loose the connection between Sonos snd Alexa. So at present I am leaving Sonos powered up all the time.
          JasonE
          Lyricist I
          October 27, 2017
          Yes this fixed it for me also. But I am finding that if you power off your Sonos it seems to loose the connection between Sonos snd Alexa. So at present I am leaving Sonos powered up all the time.

          Finding same thing here. After powering Sonos off and back on again I couldn't play to it even though Alexa thought it was. Only way to resolve was to disable and re-enable skill
          markrider
          Lyricist II
          October 27, 2017
          Checked mine this morning aftrr leaving power on and works fine. Happy
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