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Contributor I
October 19, 2017

Alexa lowering volume

  • October 19, 2017
  • 58 replies
  • 92339 views
How do I stop Alexa turning down the volume in all the rooms rather than the one it is in? Listening in one room kids using Alexa in another volume up down up down up down.....,
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    58 replies

    Trending Lyricist I
    December 2, 2017
    Just use the app instead of the stupid voice control
    Lyricist I
    December 22, 2017
    This is a very serious bug ! I can't undersrand how the Sonos team missed that or passed that through their quality control. How come a simple Alexa call in my daughter's dot in the bedroom mute all my quality Sonos music system across my home. I really hope Sonos fix that immediately.
    Chris
    Lead Maestro
    December 22, 2017
    Not really a bug when known to work that way. Currently Amazon doesn't have a way for them to single out specific units to duck the volume. It was no ducking at all or duck everything. Sonos chose duck all over no ducking. As above, sounds like though if you delete a sonos speaker from the alexa app it will not duck (but you will lose voice control over that particular speaker). If you want voice control enabled on specific speaker it will duck.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Lyricist I
    December 23, 2017
    Frankly if thats a decision and not a bug that makes it even worse. Its sad that after all that wait for the integration, Sonos had to go with such a huge deficiency even if this is from Amazon. My personal opinion, if i were in their shoes and if the situation is what you described, i would have opted for No ducking for Sonos speakers at all rather than ducking all ! I hope Sonos comment on this thread .
    Chris
    Lead Maestro
    December 23, 2017
    It was a decision. I personally would have gone. I ducking as well but I think a lot of people were having issues with Alexa hearing them this they went thensucking direction.

    Hopefully the nia not long before amazon pushes out ability to link the echo and playing device as a group so that then Sonos can only suck thensingle speaker and also you won’t have to always say “play in room name”. That is the key missing part of current integration and once in place will really improve the user experience.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Contributor I
    December 29, 2017
    Listening to The Jeremy Vine show on BBC Radio 2 yesterday lunch time and the review of the year. One of the reviews related to Alexa which had recently been introduced so they were trying one in the studio. Even though my Alexa is not in the same room as my Sonos every command resulted in my reduction in the Sonos volume for 30 seconds or thereabouts. I have experienced other times when there has been a volume reduction even though my Alexa has been inactive.
    Trending Lyricist I
    December 31, 2017
    I really hope this is resolved soon. It's so annoying when listening in one room and somebody else is chatting with Alexa in another room.
    Contributor I
    December 31, 2017
    As a Sonos customer that has every room in my 5 bedroom house (including the laundry room and garage workshop but not yet bathrooms) outfitted with a Sonos Player abs an Amazon Echo of some sort, I was eagerly awaiting the Sonos Alexa skill. Imagine my tremendous disappointment with the poor integration that Sonos has done with Alexa. No support for grouping, no support for Spotify, no support for local music server control, and, perhaps the killer for me, the ridiculous ducking implementation that causes EVERY
    Sonos Player to duck when ANY Echo is used. Did no one at Sonos test with anything but a single Sonos Player and a single Echo in the same room? The skill is so far from the very high quality of Sonos technology in general that I have to wonder what’s going on over there. Please don’t tell me “this is beta”. Sonos did beta already and they are a year late on Alexa integration.
    Contributor I
    December 31, 2017
    I agree, I wish I had read these comments before purchasing a Sonos One. I already had 5 other Sonos speakers that I can control easily with my computer or phone. The Sonos One with Alexa doesn't do anything better than the Echo Dot. I thought I would be able to group speakers and have the same song in sync throughout the house or select rooms simply by telling Alexa. Now when I want music in multiple rooms, even when requesting the same song or playlist, the music is not in sync. If the speakers are grouped in the Sonos app, you can't tell Alexa to play music in a specific room, it plays in all rooms that are grouped.
    Contributor I
    January 8, 2018
    Glad for the functionality so far, but I too vote for being able to tell Alexa which Sonos devices it's near to, to have better focussed ducking.