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Contributor I
October 19, 2017

Alexa lowering volume

  • October 19, 2017
  • 58 replies
  • 92339 views
How do I stop Alexa turning down the volume in all the rooms rather than the one it is in? Listening in one room kids using Alexa in another volume up down up down up down.....,
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    58 replies

    Lyricist II
    January 21, 2018
    Add me on to the list of people who hate this feature. We got an Alexa for my daughters room and its gotten to the point where either that Alexa goes or the Sonos skill goes which is very frustrating as I really enjoy using the skill.
    Lyricist II
    January 24, 2018
    I join this growing list of troubled people. I have the Sonos One which was a nightmare to set up but got there in the end. I realise it's difficult to get it perfect but it's full of holes at the moment. Bought my daughter an Echo and she is driving us mad blocking the speakers around the house.
    Contributor I
    February 2, 2018
    Come on SONOS, I was on the beta and provided this feedback then. Where is the fix for this?
    Lyricist I
    February 4, 2018
    Adding to this request. I just disabled the skill because my kid is in the other room talking to Alexa and ruining my music on the other side of the house. Concept makes sense, but the implementation is terrible.
    Prodigy III
    February 5, 2018
    Sonos really need to provide some kind of update on this. Can't believe there hasn't been anything done or said about this by them. They might as well only support Alexa through the Sonos One if this is their idea of supporting Echo devices with Sonos.
    Contributor I
    March 12, 2018
    Same issue here, got my Echo Dot setup at the weekend and was really looking forward to being able to voice control my 3 Sonos units rather than trying to find my phone all the time.

    But alas, whilst it's good to control each speaker the two things that ruin the experience are the constant volume ducking when in another room, or even in the same room, and also the inability to play music on all speakers via voice control - that should be the main focus of the skill!!
    Contributor I
    March 25, 2018
    Same issue here. Trying to listen to the news on a Play3 in the kitchen but the kids are constantly telling Alexa to play different songs in the lounge and the volume keeps dipping. Another anyoying bug is that if you do use Alexa to control the Sonos, and you pause the music / tunein using the mute button on the Sonos, pressing the mute button again sometime later (eg next day) the music doesn’t start again. You need to use Alexa or the Sonos app.
    Lyricist I
    April 3, 2018
    Same issue for me as well. I have had my alexa dot plugged into the stereo for 6 months and used it instead of the sonos connect. I tried going back to the sonos with the beta skill but pausing the music across the whole house when a satellite alexa in the gameroom is being bombarded with questions by the 3 year old is a deal breaker. Going back to alexa dot until this is resolved. Very sad about this. Please fix this Sonos!
    Lyricist I
    April 9, 2018
    If you have a router that will allow multiple Wi-Fi's (ie Smith Home Wifi AND Smith Home Wifi 5Ghz) you can set up the kids Echo Dot on the wifi that does not contain the Sonos system and then their interactions with Alexa will not affect your Sonos.
    Lyricist I
    April 18, 2018
    Same issue for me as well. I have had my alexa dot plugged into the stereo for 6 months and used it instead of the sonos connect. I tried going back to the sonos with the beta skill but pausing the music across the whole house when a satellite alexa in the gameroom is being bombarded with questions by the 3 year old is a deal breaker. Going back to alexa dot until this is resolved. Very sad about this. Please fix this Sonos!