Hi,
On your Beam FAQ page, we can read this :
Do Sonos Beam microphones hear me when audio is playing?
Yes. Five far-field microphones are built in to Sonos Beam to detect your voice from any direction, anywhere in the room. You can speak at natural volume to activate Alexa-supported voice commands. Based on your preference, you can choose to have voice feedback turned on or off.
Could you please explain what does this mean exactly and how we can turn this off or on ?
Regards,
Cyril
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Hi there, Cyril. Well-spotted, most certainly. I have done some digging and at this time, this appears to be incorrect: There is no way to have voice feedback turned on or off at this time. I have notified the relevant parties and hopefully this should be corrected soon.
I'm a bit dissapointed. I purchased the Beam with the understanding I could turn Alexa off. It's an annoying interuption while watching the TV every time the 'computer' thinks it hears it's name.
You can disable the functionality altogether. The topic starter was referring to Alexa acknowledging it has heard you. To disable her, press the microphone button.
I'm struggling with Alexa on my Sonos One. It constantly is questioning my responses and returns error messages at a higher rate than the Amazon devices. My hope is that sonos figures out how to get the response rate to be better. Resetting the device shouldn't be the end solution. I would give the sonos a 5 out of 10 on Alexa functionality.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.