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Hi,

Alexa accepts command to play tunein on Sonos and acknowledges but then fails to play anything. OK on Echo dot so seems like a Sonos problem. Started happening yesterday. Any suggestions please?

Thanks

  

Hi

Can you play the radio station via the Sonos App?  What command are you using?

Hi,

Can you play the radio station via the Sonos App? Yes

What command are you using? “Alexa play TodayFM from TuneIn”

Command worked until a few days ago.

All software up to date.

Alexa acknowledges with “Playing TodayFM from TuneIn” then fails to play anything.

Doesn’t matter what station you request, fails to work for all 

Thanks

Hi,

Got in touch with Sonos support. Disabling & re-enabling the Sonos skill in the Alexa app fixed it.

Thanks 

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