Answered

Timer from Alexa on Sonos One not working

  • 23 October 2017
  • 3 replies
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Hi on my new SONOS one a few of the skills don't seem yet to work. The most basic ones that is broken is that of setting a timer. If I say "Alexa set a timer for one minute" then the SONOS one/Alexa recognises this (and indeed these words are recorded/transcribed on my Alexa app), but immediately after Alexa confirms with "One minute, starting now" I get an error "Sorry I'm having some trouble" and no timer sounds. Anyone else have this? Shame, its potentially one of the mos tuseful functions given we have the SONOS One in our kitchen
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Best answer by TonyfromBucks 23 October 2017, 16:47

Just cracked it. There were previously no date & time settings set on the Sonos app (even though there were on Alexa app)... hadn't needed to look at this before. Setting this up fixed the problem.
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TImer works fine on my Sonos One.
Userlevel 2
Just cracked it. There were previously no date & time settings set on the Sonos app (even though there were on Alexa app)... hadn't needed to look at this before. Setting this up fixed the problem.
Thanks for this! Now sorted! ?