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sonos skill disappeared from alexa in Brazil

P

We know sonos is VERY slow on making alexa and google i) available in other locations (even if in english) and ii) in local language.

but today all of the sudden the sonos skill just disappeared from the amazon skill store.

i can install alexa on my beam, she will say hello, but when i call the service, the beam goes into listening mode for a bit and nothing happens.

 

anyone else facing the same issue?

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Best answer by Ken_Griffiths 10 July 2022, 14:22

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106rallye
Userlevel 7
Badge +17

Is it Sonos that is doing this, or Amazon?

Ken_Griffiths

Perhaps see the ‘Alexa on Sonos’ availability support page here:

https://support.sonos.com/s/article/3505

P

Is it Sonos that is doing this, or Amazon?

Likelly sonos, that has enforcement over the skin and the rest.

 

Perhaps see the ‘Alexa on Sonos’ availability support page here:

https://support.sonos.com/s/article/3505

I think the first part of my message kind of addresses that. Its not, and has been a request for over 3 years already...

Ken_Griffiths

Perhaps contact/chat to Sonos Support Staff via this LINK and see what they say.

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