Answered

Sonos one not playing music via Alexa

  • 29 December 2018
  • 3 replies
  • 803 views
M
Hi
I recently got a Sonos one and Alexa worked fine to begin with. I recently added 2x play 5’s (gen 2) as a pair. All 3 speakers are in the same large room, so I set up pair of play 5’s as one room and Sonos one as another and grouped them. I also then added a boost.
Since doing this Alexa will answe questions like what’s the weather (so I know connected to WiFi), but when you say play “xyz” it says it will but nothing.
I’ve reset the Sonos one and have it set up as a separate room again (ungrounded), but still no joy.
I’m sure it’s something silly, please help
Thanks!
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Best answer by Ken_Griffiths 29 December 2018, 15:42

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3 replies

Ken_Griffiths
Remove the Sonos Skill from the Alexa App and then reinstall it again and rediscover devices. See if that fixes it.
M
Worked, thanks so much
Ken_Griffiths
Worked, thanks so muchYou’re welcome, Happy New Year ?
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