Hi
I recently got a Sonos one and Alexa worked fine to begin with. I recently added 2x play 5’s (gen 2) as a pair. All 3 speakers are in the same large room, so I set up pair of play 5’s as one room and Sonos one as another and grouped them. I also then added a boost.
Since doing this Alexa will answe questions like what’s the weather (so I know connected to WiFi), but when you say play “xyz” it says it will but nothing.
I’ve reset the Sonos one and have it set up as a separate room again (ungrounded), but still no joy.
I’m sure it’s something silly, please help
Thanks!
Answered
Sonos one not playing music via Alexa
Best answer by Ken_Griffiths
Remove the Sonos Skill from the Alexa App and then reinstall it again and rediscover devices. See if that fixes it.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Remove the Sonos Skill from the Alexa App and then reinstall it again and rediscover devices. See if that fixes it.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.