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Sonos One Intercom Drop In

  • November 5, 2017
  • 9 replies
  • 2269 views

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Does my Sonos One support the drop in option that my echo dot has?
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9 replies

jgatie
  • November 6, 2017
No. Amazon has designated Calling and Drop In functions as Echo only.

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  • Author
  • Avid Contributor I
  • November 6, 2017
Any chance that in future updates this will be included ?

Airgetlam
  • November 6, 2017
That's more of a question for Amazon, than it is of Sonos. At least, it's my impression that keeping it in their own devices is Amazon's decision.

Actually we don't know if it is just a "decision" on the part of Amazon or if there are technical reasons that make it impractical to support this through the API.

this is really disappointing. Just got a sonos one for xmas and was looking forward to using this feature. Hoping its something that amazon was limiting to their devices and will decide to open up to others.....

Chris
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  • Lead Maestro
  • December 26, 2017
it is an amazon decision right now

  • Lyricist III
  • January 8, 2018
In the Alexa app or on the alexa.amazon.com go to "Help and Settings" and under "Contact Us" you can submit feedback to request this feature. I sent a request this morning. I'm really disappointed this feature doesn't exist. I would not have purchased the Sonos One's had I known.

I was hoping to use this on the Sonos One - although it was an afterthough / nice-to-have after I'd already bought them in preparation for Google Assistant to come online... Hopefully Google Assistant will give this capability and if Amazon realise lots of people are using it, they'll open it up on Echo too.

  • Lyricist I
  • October 22, 2018
https://www.tomsguide.com/us/-alexa-gadgets-voice-calls,news-27036.html

Is it an Amazon or Sonos limitation then?