I have uninstalled and reinstalled both the sonos and alexa app. i have disconnected the device from alexa app. i have removed the authorisation from the amazon services area. ive tried disabling wifi and using ethernet just in case. i have also reset the sonos to factory settings. nothing seems to fix this issue.
I'm in Australia if that matters. I see a few other topics are complaining about setting theirs up too and they seem to be in Australia as well.
Best answer by UKMedia
Please monitor this thread for any Sonos fix update: https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-gen-2-voice-control-will-not-connect-6822909View original