hello, brand new sonos 1 gen 2 purchased last night and i cannot get alexa to hear and respond. i’ve setup multiple times logged out of apps to reset etc and i’m close to taking it back to john-Lewis.
I do get the “hello” from alexa but when i say alexa i don’t get the tone response nor do i get a response to any request.
i’ve tried a number of the guides in this sub and no submitted a diagnostics report number: 925174319.