I have an Echo Dot and a Sonos One in my living room. I have added both devices to one Alexa group. I have the Sonos microphone turned off and use the Echo Dot for speech input as I prefer the visual response of the light ring. The Sonos One is the preferred speaker for the group and that aspect of the setup works well. All Alexa devices in my household are in Alexa groups.
The problem I have is that when I’m playing music on the Sonos (via Alexa or via AirPlay), when I speak to the Echo Dot, the music for the group doesn’t duck.
I believe this to be an error for two reasons:
- The widely reported whole home ducking issue has been resolved by Sonos and is meant to be fixed by putting your Alexa devices in groups so that only that group ducks. If this is the case, surely my Sonos should duck?
- Ryan S (who I believe is from Sonos quoted the below on here):
We've been listening, and are happy to say that with Alexa Groups, saying "Alexa" to any device with a microphone will only lower the volume of speakers in the same Alexa Group. Every Echo device you have will need to be in an Alexa Group to take advantage of this fully. Echo devices not part of any Alexa Group will still make all Sonos players drop in volume.
This reads to me that the Sonos should deck when I speak to my Echo Dot in the same group.
I had conflicting answers from Sonos originally. To begin with, they said it should duck and I needed to remove the Alexa service from the Sonos and simply add it as a connected speaker. I tried this and it didn’t work. Subsequently they said the Sonos is not designed to duck when speaking to an Echo device within the same group and have reiterated this several times.
So my question is, has anyone had success in getting their Sonos to duck when speaking to their Echo device in the same group?
Appreciate the help!
Best answer by Ryan S
According to how it should be working, if the Dot is set up in the Alexa app as the input in the group, and the Sonos One is configured in the same group as the preferred speaker, with Alexa disabled on the One in the Sonos app, it should duck in volume when you use the voice command.
It may be worth it to reset Alexa control entirely to make sure it's all configured right. You can remove the Sonos skill, and forget the Sonos One from the Alexa app. Then just make sure not to enable Alexa control on the One in the Sonos app.