Hi everyone,
for the past couple of months I’ve been experiencing a strange issue with my Sonos One with Alexa built in. It looks like Alexa has automatically enabled Follow-Up Mode (the mode where, after a command, it chimes again and keeps listening without saying the wake word).
The problem is that there is no option to enable or disable Follow-Up Mode on the Sonos One, and I never turned it on.
This is what happens:
after giving any command, Alexa plays the chime again and stays in listening mode, as if waiting for a second command.
I’ve tried everything:
• Factory reset of the Sonos One
• Resetting the Alexa app
• Removing and re-adding the device
• Various reboots, network resets, etc.
Nothing worked.
Has anyone experienced this or knows how to fix it?
It’s getting really annoying because it keeps listening after every command.
Thanks!
