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Sonos goes quiet when Alexa used in different room

  • 2 May 2019
  • 3 replies
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Hi, when someone is using Alexa in the kitchen it makes my speaker go quiet in my study - which is obviously annoying - how can I stop this ?
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Best answer by bockersjv 2 May 2019, 12:24

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3 replies

Userlevel 7
Badge +21
This is called ducking. You can stop this happening by some set up work in Alexa. You need to add each sonos to a room in the Alexa App. SO if you create a room called "Study" and add your Study Sonos Speaker to that group then it should not duck. You need to do this for ALL your Sonos speakers as they All need to be assigned to a room.

This feature also means you can set Sonos to be the default speaker for music in that room. So when in the study (And assuming you have an Alexa device in the Study), you can just request a music command without having to specify to play it on SOnos.

There was a very good thread on how to set this up, but I'm damned if i can find it now!
Userlevel 7
Badge +21
Here's a link to explain
https://en.community.sonos.com/announcements-228985/sonos-now-playing-with-alexa-groups-6817588
Userlevel 7
Badge +21
And here is the thread by UKMedia that I was trying to find!

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/an-overview-and-explanation-of-the-new-support-for-alexa-grouping-6817788