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Sonos beam offline

  • 1 June 2019
  • 2 replies
  • 1129 views

Sonos suddenly went offline overnight (possibly during power outage) and I cannot get back online. Have unplugged both router and the beam. Should be able to resolve this, any suggestions.
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Best answer by dengallo 2 June 2019, 20:18

All set. we unplugged the HDMI cable, not the electric cord. That fixed once we reset.
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What happens if you plug the beam into your router via ethernet cable and bring it up?
All set. we unplugged the HDMI cable, not the electric cord. That fixed once we reset.