Answered
Since 10.0 Alarm cannot be stopped by voice command
Since updating to the latest release the playing the alarm (which is configured in the Sonos App) cannot be stopped anymore by saying the voice command "Alex, Stopp". This was working before, now you have to press the button of the Sonos One.
Best answer by Edward R
Hello there. Thank you for raising this issue. The first step is to open the Alexa App and remove the Sonos Skill and then re-Enable. If that doesn’t work, please see this thread here. Failing all of that, please submit a diagnostic and respond with the confirmation number. This way we can identify the cause. Please let us know how you get on. Many thanks in advance.
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+20Hello there. Thank you for raising this issue. The first step is to open the Alexa App and remove the Sonos Skill and then re-Enable. If that doesn’t work, please see this thread here. Failing all of that, please submit a diagnostic and respond with the confirmation number. This way we can identify the cause. Please let us know how you get on. Many thanks in advance.
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