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Problems with Play:5 Line-In behind Echo Dot after recent Update / very low volume first 5 sec

  • October 11, 2017
  • 5 replies
  • 1533 views

Since the Alexa integration update my Play:5 hooked up via Line-In behind a Amazon Echo Dot plays with almost non hearable low volume. When music (spotify) starts playing the volume goes back to normal. It is therefore a very bad bug because most Echo commands don't come through. Example: I tell alexa to play a song. Now she is anwering but I cannot hear the answer. Anybody else has that problem?

Best answer by jgatie

This is called "ducking" and it is used to help the Alexa device hear over the Sonos. Unfortuantely, it doesn't work too well if you have the Dot connected via the line-in and enable the Sonos skill on Alexa. See this thread:

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/strange-volume-effect-with-echo-dot-and-sonos-6791703
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5 replies

jgatie
  • 28214 replies
  • Answer
  • October 11, 2017
This is called "ducking" and it is used to help the Alexa device hear over the Sonos. Unfortuantely, it doesn't work too well if you have the Dot connected via the line-in and enable the Sonos skill on Alexa. See this thread:

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/strange-volume-effect-with-echo-dot-and-sonos-6791703

  • Author
  • Contributor I
  • 4 replies
  • October 11, 2017
Thank you very much for your answer - you helped me a lot!

  • Lyricist III
  • 8 replies
  • October 28, 2017
This is so stupid and annoying. I can't ask my echo anything because I won't hear the answer. Sonos needs to fix this.

  • Author
  • Contributor I
  • 4 replies
  • October 28, 2017
Turning off the Echo Skill helps for now at least.

jgatie
  • 28214 replies
  • October 28, 2017
This is so stupid and annoying. I can't ask my echo anything because I won't hear the answer. Sonos needs to fix this.

The choice is to disconnect your Echo from the line-in and use it to control music over Sonos, or disable the Sonos skill and use the line-in as simply an external speaker for the Echo. Both uses were never meant to overlap.