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Answered

NO SOUND FROM SONOS WITH ALEXA COMMAND

  • October 4, 2017
  • 5 replies
  • 1498 views
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I have no sound when telling alexa to play a song on my play:1 speaker. Is there a fix? Sonos plays just fine when connected to computer.

Best answer by darcelg411

Hi I disabled the speaker and apps and re did everything. It sounds fine now. Thanks🆒
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    5 replies

    Ryan S
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    • Ryan S
    • Retired Sonos Staff
    • 12372 replies
    • October 4, 2017
    There are some great steps here to start with.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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    • darcelg411
    • Author
    • Contributor I
    • 2 replies
    • Answer
    • October 4, 2017
    Hi I disabled the speaker and apps and re did everything. It sounds fine now. Thanks🆒
    Ryan S
    Forum|alt.badge.img+26
    • Ryan S
    • Retired Sonos Staff
    • 12372 replies
    • October 4, 2017
    Great to hear! Let us know if we can help with anything else.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    C
    • ChrisUSN
    • Contributor I
    • 4 replies
    • January 11, 2018
    If you don’t mind me asking, what do you mean by disabled?
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    • darcelg411
    • Author
    • Contributor I
    • 2 replies
    • January 11, 2018
    Hi Chris, my fiance reset everything. Disabled as in disconnected the speakers from the router and we reinstalled it. Hope that helps. With the new update and alexa capabilities there are no issues for us.
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