"Finally, Alexa seems to be less responsive on the Sonos One, at least compared to the Echo, meaning you have to speak a little bit louder for it to hear you. Considering my Echo will sometimes pick up an unintended ‘Alexa’ reference while I’m chatting in another room, this probably isn’t as significant a shortcoming as it sounds.
Read more at https://www.stuff.tv/sonos/one/review#RDh9IciKOQwAQ2K0.99
But something that is a concern that Sonos ought to look at, if what you say is more applicable.
Best answer by Ryan SView original
This feature of the mic sensitivity should be reassuring to those expecting to see this fixed ASAP.
That’s great news, really happy to hear it’s not a hardware limitation, thanks Ryan. Are you thinking of boosting the sensitivity across the board for everyone, or is there a possibility of a sensitivity setting in the app?
Also, any chance of an ETA for the fix? My wife doesn’t care about audio quality, all she knows is the thing I bought is more of a PITA to use than thing it replaced and it’s not going over well!
If a significantly louder voice is needed as you say, I am not surprised that it isn't going down well; this isn't just a feature one can get to learn, but a permanent irritation. Perhaps a short term workaround can be placing it a little closer to users. Or, use it with a Echo/Dot as if it was a play 1 - can that be done?
PS: Does it help if you change the wake word to an available alternate?
I am surprised there aren't many more complaints about this than the ones on this thread. This is a deal breaker that Sonos needs to fix ASAP if it as bad as this thread says it is.
My tech-resistant other half is already asking why I've bought something that doesn't work as well as the old one....
Good to hear it’s fixable via software - thanks Ryan S for your input on this forum 🙂
I don't have the One yet, but I currently have issues with my dots for similar reasons. The dot in the kitchen/family room will sometimes have trouble hearing. If I speak too lould, a dot in another room will hear me. particulaly annoying when you're trying to set an alarm.
This may be a deal killer on Sonos until it gets smarter. I’ll give it some time and experiment with some additional locations.
Thanks again for your reply!