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Mic not on

  • 26 January 2019
  • 1 reply
  • 680 views
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I have a Sonos One with built in Alexa. All worked fine for a month but now Alexa is not responding. Having read this community it looks like the mic is not on. However I cannot get the mic to activate by pressing or swiping the mic button. Any ideas please. Thank you in advance
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Best answer by UKMedia 28 January 2019, 16:21

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UKMedia
Userlevel 7
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Hi

First off, please open the Alexa App>Skills>Your Skills and Disable then Enable the Sonos skill. Let us know if the problem persists.
Remember: Sometimes Red Wine helps :)
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