Hi guys,
I am an English speaker based in Germany.
I setup the Sonos one with my existing Sonos network. It all worked beautifully in English (i could control my lights and music (both itunes and amazon music) . The only issue was from the fact that Amazon Alexa Skills were not in English. So I followed advice and changed my content settings in Amazon account to US.com. This ensured my Alex skills are now in English rather than German which is great.
Now when I ask ask Sonos Alex 1 to play music, it either says that my Amazon music is not configured or it cannot find music by any of the artists i ask for. It will also not connect to Apple music.
Does anyone have any ideas what I can do?
Worth noting my amazon and apple music services are playing via the normal phone app.
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Userlevel 7
+20
Before you changed the account settings, did you try changing the wake language?
Open the Sonos app on an Android or iOS device and select Settings>Room Settings, then select your Sonos 1 and Under Voice Services>login. You'll then see the Wake Word Language setting. Change this to English (UK)
Open the Sonos app on an Android or iOS device and select Settings>Room Settings, then select your Sonos 1 and Under Voice Services>login. You'll then see the Wake Word Language setting. Change this to English (UK)
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.