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issues with sonos not playing

  • June 8, 2025
  • 1 reply
  • 44 views

Hi I have recently updated my wifi router and have since came up with issues regarding my sonos playing. I have updated all my speakers and my WiFi is connected to the speakers but if I ask Alexa to play the radio or play my amazon music or a song Alexander announces it is going to play but nothing ever plays. Everything works as normal if I play through the app egg Spotify it will come out the speaker then but I am having issues regarding them playing anything when asking it to do so. Can any1 help please

Best answer by nik9669a

Deleting and then reinstalling Alexa can sometimes help. 

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1 reply

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  • Senior Virtuoso
  • 6211 replies
  • Answer
  • June 8, 2025

Deleting and then reinstalling Alexa can sometimes help.