Hi
Had the Arc set up with Alexa voice control. All fine until yesterday. Alexa stopped responding. Went into settings to cancel, then re enabled and working again.
Just wondered how/why this happened and how often it’s likely to occur.
Thanks
Having to reset Alexa on Sonos Arc
+2
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Quite possibly a non-Sonos network issue, such as a DNS failure. It ought to be an infrequent occurrence. Simply powercycling the device often fixes this kind of thing.
+2
Many thanks. I thought there would be a quicker fix
Despite decades of technological advancement, “turn it off and turn it on again” continues to be a sensible first step in any troubleshooting.
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