Getting an error when setting up any of the three voice assistants in the Sonos app. More details below:
I’ve used Sonos One and Alexa since 2019 with very little issue I’m using the same router too, however in the last couple of weeks Amazon Alexa has sporadically lost connection and required setting up again. This has typically only taken a few minutes and it goes back to normal for a few days. However, this happened again and went to set up Alexa up via the prompts on the Sonos app however I’m get an error now and get the same error when trying to set up any of the three voice assistants, Alexa, Google and SVC.
I’ve done a factory reset, rebooted router, checked for duplicate IP addresses, signed out of all Amazon accounts on my mobile device, removed skill, deregistered devices and gone through set up multiple times but still no luck with any of the voice assistants.
I click on Amazon Alexa set up, it says Getting Amazon Alexa ready...then seems to time out and says There was a problem starting Amazon Alexa. Make sure your mobile device is connected to WiFi (which it is). I press try again and get a similar error. This is the same error across all 3 assitants.
What other steps could I try to resolve? Any help much appreciated!
Best answer by Ken_GriffithsView original