Dear all
Just ordered four Era 100 devices and quickly detected the issue, that the Alexa voice is compared to played music way too loud. I don’t see any option to reduce specifically Alexa voice, also reading of a bunch of issues in this forum - but mostly years ago and seemed to be fixed.
Any idea how to fix this? Otherwise need to return the order.
Much appreciated,
Marco
Are the speakers in pairs? If so, Alexa is only needed on one of the two.
Thanks!!
No, they are in 4 different rooms located.
The Alexa voice volume is controlled in the Alexa App, click devices, select the Era-100, click Sounds, and adjust the Notification volume.
Thanks!
How is this possible?
Usually the voice of Alexa adapts automatically with the level of the Sonos itself.
Pushed also the Alexa voice in the app to zero and nothing is happening to any of the 4 Sonos devices (Alexa > Devices > Sonos device > Sounds (alarm, timer, notification to zero!) = still way to loud
Any clue?
While the speaker is not playing ask Alexa the time to get an idea of how loud her voice is. Then ask Alexa to lower/set her volume to level one. Ask Alexa the time again. Now you can adjust her volume to a level from one and ten. You’ll have to ask Alexa the time to see what level suits you.
Alexa volume is correlated with the volume of the Sonos device.
Unfortunately, that’s just the way it is. It has been requested many times for separate Alexa volume control, but no change to this intended behaviour has occurred since the introduction of Alexa on Sonos.
Thank you for feedback
do you experience the same? The voice of Alexa itself is approximately 30% louder than the music itself. Super annoying.. can’t imagine everybody here just accepts it.
Alexa volume is louder than the music volume.
Anyone who uses Alexa on a Sonos device has to accept it as there is nothing they can do to change it.
Ok, that’s appreciated but crazy stuff. May move back to echo - no issues there at all for 25% of the price, but still -30% of sound quality
See the 2nd response from
Did you read my post above? It works for me on my Alexa enabled speakers.
When speaking to Alexa, when no music is playing, I can indeed set the level to 1 of 10. Problem is, that at the same time Sonos application reduces also the sound level to 10% - means music is too quiet after setting Alexa to 1. When using the slider in Sonos app moving to e.g. 30%, Alexa gets automatically adjusted to 3 of 10 too. And result is the same: too loud.
See the 2nd response from
Thanks! What a disappointment after spending 1000 bugs on four speakers wow…
When speaking to Alexa, when no music is playing, I can indeed set the level to 1 of 10. Problem is, that at the same time Sonos application reduces also the sound level to 10% - means music is too quiet after setting Alexa to 1. When using the slider in Sonos app moving to e.g. 30%, Alexa gets automatically adjusted to 3 of 10 too. And result is the same: too loud.
That is true. But you can return the speaker volume to your desired listening level and the Alexa level will remain the same.
Do this…
Set your Alexa to your desired level. Play some music. Move the volume level for the speaker up and down. While music is playing ask Alexa what level she is set to. The response should be the same as you set regardless of the speaker volume level.
Edit:
I might add that I adjust the speaker volume via the app or simply ask Alexa to lower volume.
The Alexa response is inaccurate.
As previously stated, Alexa volume is correlated to the volume of the Sonos device.
When speaking to Alexa, when no music is playing, I can indeed set the level to 1 of 10. Problem is, that at the same time Sonos application reduces also the sound level to 10% - means music is too quiet after setting Alexa to 1. When using the slider in Sonos app moving to e.g. 30%, Alexa gets automatically adjusted to 3 of 10 too. And result is the same: too loud.
That is true. But you can return the speaker volume to your desired listening level and the Alexa level will remain the same.
Do this…
Set your Alexa to your desired level. Play some music. Move the volume level for the speaker up and down. While music is playing ask Alexa what level she is set to. The response should be the same as you set regardless of the speaker volume level.
Edit:
I might add that I adjust the speaker volume via the app or simply ask Alexa to lower volume.
Cheers, I tired again but apparently doesn’t for for my setup.
The voice level in the Alexa app doesn’t work and if I regulate to 10% with my voice, and push Sonos in app to 30% the Alexa voice doesn’t remain at 10% rather goes to 30%. It’s only one level of loudness in my case which doesn’t make me happy.
Do you use iOS or Android on your phone? I have iOS and tried everything in both apps. Guess it’s just the way it is as mentioned by
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