I have an ERA 300. I had configured Alexa without any problems. Then one day by chance I did a factory reset on the ERA300 and had to reconfigure the device. Since then I have not been able to configure Alexa. I proceed with the configuration but the procedure blocks me when it goes to match the amazon account. I tried with other smartphones and nothing I can't even get to the configuration.
Can you help me?? thanks
Answered
connection to alexa - era300
Best answer by UKMedia
Hi
Please follow these steps:
- Disable the Sonos skill within the Alexa App, if Enabled
- Uninstall the Amazon Shopping App
- Enable the Sonos skill in the Alexa App and link your accounts
- Reinstall the Amazon Shopping App
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Hi
Please follow these steps:
- Disable the Sonos skill within the Alexa App, if Enabled
- Uninstall the Amazon Shopping App
- Enable the Sonos skill in the Alexa App and link your accounts
- Reinstall the Amazon Shopping App
Remember: Sometimes Red Wine helps :)
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