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Change of address

  • 9 December 2019
  • 3 replies
  • 2031 views

  • Contributor I
  • 1 reply

I have recently moved address and I have changed my address on my Sonos account on the webpage. However when I ask Alexa for my location she still thinks I am at my old address. How to I fix this?

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Best answer by melvimbe 9 December 2019, 22:04

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3 replies

You need to change the location in the Alexa app.  Go to settings →  Your Locations.

Userlevel 7

Hi Lxc

 

In the Alexa App got to Settings > Your Location > Home > Edit Location

Do the same for Alexa on this phone/tablet (iOS). This setting may read differently for Android

Cheers!

@melvimbe hit send B4 me. :joy:

Thanks for both replies. I’ve managed to resolve it. 👍