Just purchased Sonos 5 previously had a play 5 which if I asked Alexa on arc to play music in kitchen it would do this does not happen on new 5 Alexa does say playing music in kitchen but no audio thank you
Answered
asking alexa on arc to play music on 5 doesn’t work
Best answer by Sotiris C.
Hello
We have released an update for S1 that we believe addresses this issue. Please check your system for updates and test.
If you continue to see this issue after updating, we recommend you get in touch with our technical support team for assistance.
Thank you for your patience.
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If you are using the S1 version, then there is an Alexa outage at the moment.
Remember: Sometimes Red Wine helps :)
+16Hello
We have released an update for S1 that we believe addresses this issue. Please check your system for updates and test.
If you continue to see this issue after updating, we recommend you get in touch with our technical support team for assistance.
Thank you for your patience.
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