Amazon not configured properly?

  • 27 October 2017
  • 4 replies

Hi all

Just tried to set up my Sonos One, but Alexa is telling me my Amazon Music service is not configured correctly. It all looks ok to me, and was working fine. Any ideas what I am doing wrong?

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4 replies

Userlevel 1
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Have you run discover devices?
Yes, and found all my Sonos speakers OK. Had another look at lunchtime today, but still no luck
Userlevel 1
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Id remove the Sonos skill, remove alexa app, re-install app then skill, set up again and see if that works, i know recent alexa app updates corrupted my app recently but reinstall fixed things
Will give that a try. Thanks for the input