Did anyone get an Amazon Echo Dot coupon? My friend told me about it today, but I've had a sonos play 5 since 2012 but I didn't get a coupon. :?
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I did the same and got the same response. Shame Sonos allowed the media to print that all existing owners would get a code when that was not true. I never got a promo code sent to me so not much use them telling me all existing codes could be used until 29 October!
Hi I had to call to get my voucher code.
Tried using it this morning to place order but it says that the code is INVALID !!
Not a happy sonos customer !!
Please help
Tried using it this morning to place order but it says that the code is INVALID !!
Not a happy sonos customer !!
Please help
I too have just heard back from Sonos today regarding this promo and have been told the same thing. No more vouchers being issued but existing codes can be used until 29th. Pretty useless advice for someone who has never been sent a code!! Very disappointed!!
Yup, same here. 15 separate Sonos devices but somehow I don't qualify for a discount voucher and it's too late for them to issue me with one. I'm normally a huge advocate for Sonos tech and customer service but this "promotion" really leaves a bad taste in my mouth.
Me neither, I have 4 devices and have recommended Sonos to loads of people, all who have had code but not me :(:(:(
If anyone IS NOT USING their code, please can you message me? SONOS haven’t given me one and have said they aren’t issuing anymore.
I would really appreciate it guys...plus it’s my birthday!!
Thanks
I would really appreciate it guys...plus it’s my birthday!!
Thanks
Another user with a significant amount of investment in Sonos Gear.
Was told the same - I never received a code via email, and when I called they say they aren't issuing any more, even though I first contacted them on the 22nd via twitter, and the 23rd via phone (and the promotion goes until the 29th). if they have a promotion like this they should stick to their word. Very unhappy.
I wanted to try out the DOT as a possible pre-purchase to the Sonos One - but this lack of Sonos sticking by their promotion is giving me pause about purchasing the Sonos One.
It's not about the $25 savings, its about the company standing by their own deals.
Was told the same - I never received a code via email, and when I called they say they aren't issuing any more, even though I first contacted them on the 22nd via twitter, and the 23rd via phone (and the promotion goes until the 29th). if they have a promotion like this they should stick to their word. Very unhappy.
I wanted to try out the DOT as a possible pre-purchase to the Sonos One - but this lack of Sonos sticking by their promotion is giving me pause about purchasing the Sonos One.
It's not about the $25 savings, its about the company standing by their own deals.
I just spoke to a sales rep at Sonos and explained I haven’t received a code via e-mail. She apologized and said there’s nothing they can do because the code comes from Amazon. Lame, especially when I give time to Beta test. Maybe time to move on from Sonos. -Chris
This is disappointing - clearly waiting patiently for my voucher wasn’t the way to go.
Anyhow now the echo temptation has gone I’ll go back to waiting to see how google home/airplay 2 support plays out.
Anyhow now the echo temptation has gone I’ll go back to waiting to see how google home/airplay 2 support plays out.
Jeez, more "or the bunny gets it" posts. Except the bunny never gets it, much to the disappointment of my bloodlust and hatred of toothy rodents.
I was told on Sonos FB that they ran out of codes, if they never wanted to give it to their costumers then never should have said they will. Sonos is scam, would never recommend it to my friends. :@:@:@
I emailed, waited for 24 hrs, called sales line (they were apparently all out golfing), called support line, talked to an amazingly good tech who wasn’t aware of the offer, but made sure I got a code from sales. Then I got another code from my email, lol.
You'd think with Halloween coming up, costumers would be first on the list! 
called up to get the discount code as I haven't received one and only bought sonas 1 in the summer. Was told there was no codes left and because I hadn't ticked the box for promotional emails I didn't get one. Was just about to but a second speaker for living room and use echo dot but think I'll just wait for Apple homepod instead. shame really.
1) Sonos can't control what the media publishes. It's not their fault that incorrect info was put out there, stating everyone would get the coupon.
2) If you're a loyal Sonos customer, missing out on a $25 coupon, which you in no way earned, shouldn't be a big deal. You're really going to boycott an entire company because you didn't get a free coupon that you weren't even entitled to get?
3) Sonos isn't going to check this thread, see everyone crying, then decide to issue more coupons.
Just to recap: QUIT YOUR CRYING!
2) If you're a loyal Sonos customer, missing out on a $25 coupon, which you in no way earned, shouldn't be a big deal. You're really going to boycott an entire company because you didn't get a free coupon that you weren't even entitled to get?
3) Sonos isn't going to check this thread, see everyone crying, then decide to issue more coupons.
Just to recap: QUIT YOUR CRYING!
I was told by two different people at Sonos that this promotion was through Amazon and that Sonos could not give out a code as they were not the ones to send the codes initially. Appearantly some people were able to but, I assume they were part of the Alexa/ Sonos beta testing? There is plenty of miscommunication around this promotion, but I think it'll largely pass over quickly an be a non story. I'm disappointed to have read that all Sonos customers would get the promo (via The Verge) and that be flat out wrong. I've spent more than $25 worth of my time and energy trying to track down this promo code; oh well. Back to deciding if the Echo Dot or Google Home mini is the way to go...
Sonos is a scam? What does not being able to get a promo code that wasn't intended to be sent to you (on a non-sonos product) somehow bring the conclusion that Sonos is a scam? Really??
Sonos is a scam? What does not being able to get a promo code that wasn't intended to be sent to you (on a non-sonos product) somehow bring the conclusion that Sonos is a scam? Really??
It's an abuse of costumers! But I hear the set designers got their codes just fine. They are a happy bunch.
If you aren't already dug into one assistant brand, figure out what's important to you, in a voice assistant.
If you have an Android phone, are looking for a music player, answers to questions, or a little bit of smart home control(which they're adding more supported devices constantly), the Google Home Mini may be best.
On the other hand, if you do a lot of Amazon ordering, do a lot of smart home control, basic information look up, but sound quality isn't a big deal, try out the Amazon Echo.
Sonos is a scam? What does not being able to get a promo code that wasn't intended to be sent to you (on a non-sonos product) somehow bring the conclusion that Sonos is a scam? Really??
What do you mean by not intended to me...I think being a customer of sonos products proves that I was eligible for it but never received it, calling them scam bcoz they said they will send it to their customers. On the other hand it is not about money, it is about how sonos deal with their loyal customers. Hope It clears it and not hard feelings mate :):D
I just called and was told that a very small group of beta testers were given this coupon and that I was not eligible. I have bought 2 playbars, two play 2s, 1 play one, 2 sonos 1's, and a bass speaker within the past two months. Anyone else told this? Sound right to you?
Sonos is a scam? What does not being able to get a promo code that wasn't intended to be sent to you (on a non-sonos product) somehow bring the conclusion that Sonos is a scam? Really??
What do you mean by not intended to me...I think being a customer of sonos products proves that I was eligible for it but never received it, calling them scam bcoz they said they will send it to their customers. On the other hand it is not about money, it is about how sonos deal with their loyal customers. Hope It clears it and not hard feelings mate :):D
I must be mistaken in never seeing Sonos say they were sending everyone coupons. If they said they were sending everyone a coupon and didn't . . that still wouldn't be a scam. You could call it other things but not a scam (scam would be they benefit by you not getting the coupon). But then again I must have missed where they said they were sending everyone a coupon.
K Dupont check you private messages.
The official terms of the AMAZON promotion are as follows (bold added by me):
Sonos Echo Dot Promotion
Promotion Terms:
1. Offer expires earlier of 11:59 p.m. (PT) October, 29, 2017 or while promotional supplies last. We reserve the right to modify or cancel the offer at any time.
2. Offer limited to one per customer and Amazon.com account.
3. Offer is non-transferable, may not be resold and may not be combined with other offers.
4. Promotional code expires at 11:59 p.m. (PT) October 29, 2017.
5. Promotional code only applies to one Echo Dot (2nd Generation) device sold by Amazon.com or Amazon Digital Services LLC (look for “sold by Amazon.com” or “sold by Amazon Digital Services LLC” on the product detail page). Products sold by third-party sellers or other Amazon entities will not qualify for this offer, even if “fulfilled by Amazon.com” or “Prime Eligible”.
6. Shipping charges and taxes may apply to the full value of discounted and free promotional items.
7. If any of the products or content related to this offer are returned, your refund will equal the amount you paid for the product or content, subject to applicable refund policies.
8. If you violate any of these terms, the offer will be invalid.
9. Use of Echo Dot (2nd Generation) is subject to the terms found here
https://www.amazon.com/gp/help/customer/display.html?nodeId=201566380
10. Unless an Amazon Gift Card is the stated benefit of the promotion, promotional codes (including those placed directly in accounts) may not be redeemed for Amazon Gift Cards.
I was told, by Sonos, that this promotion was an Amazon promotion in which people who were part of the beta testing for (I believe I remember correctly) Alexa integration with Sonos over the last several months. The Verge wrote their article claiming that "The deal is pretty simple: if you’re a Sonos customer, you should be getting a unique code sometime this week with the discount, which marks down the Echo Dot from the usual $49.99 price tag to $24.99." Of course there is no source in which the link. This is where the confusion came from for me at least.
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