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amazon and sonos

  • June 13, 2018
  • 11 replies
  • 703 views
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I do not understand something.
I have sonos one.
I have amazon in Poland, paid version.
music is played back by the applications on your phone and computer.
I have combined applications with sonos - but I can not play because it does not work in my location !!! ---- yyyy .... I do not understand

Best answer by UKMedia

Sonos control via voice is currently only supported in:

USA
Canada
UK
Germany
Australia
New Zealand
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11 replies

UKMedia
  • UKMedia
  • Answer
  • June 14, 2018
Sonos control via voice is currently only supported in:

USA
Canada
UK
Germany
Australia
New Zealand
Remember: Sometimes Red Wine helps :)
Keith N
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  • wojtas810
  • Author
  • Contributor I
  • June 14, 2018
but I do not want to vote as if I want to play the music through the application and I can not.

and as I say to alexy, turn me on music ... with amazon it turns on and works - so the button is true
UKMedia
  • UKMedia
  • June 14, 2018
Have you added your Amazon Music account as a Music Service:

https://support.sonos.com/s/article/2757?language=en_US
Remember: Sometimes Red Wine helps :)
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  • wojtas810
  • Author
  • Contributor I
  • June 14, 2018
jop ( yes)
UKMedia
  • UKMedia
  • June 14, 2018
Can you please submit a diagnostic and post the number in this thread.
Remember: Sometimes Red Wine helps :)
Keith N
  • Keith N
  • Sonos Staff
  • June 14, 2018
Hey there, wojtas810. Thanks for posting and for reaching out to the Community. While I understand you are able to play Amazon through your Dot in Poland, it is not yet supported for voice control on Sonos. Should this change, be sure to keep a look out on the Community for an update from the team.

Thanks!
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  • wojtas810
  • Author
  • Contributor I
  • June 15, 2018
well just no!!!
It's just the opposite.
Alexa in sonos one works perfectly.
Amazon musci does not work in the sonos application
UKMedia
  • UKMedia
  • June 15, 2018
Can you please submit a diagnostic and post the number in this thread.
Remember: Sometimes Red Wine helps :)
W
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  • wojtas810
  • Author
  • Contributor I
  • June 18, 2018
this is number
1401220764
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  • wojtas810
  • Author
  • Contributor I
  • December 30, 2018
and zero support
UKMedia
  • UKMedia
  • December 30, 2018
If you are still in Poland, it's still not a supported location.
Remember: Sometimes Red Wine helps :)
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