Answered

amazon and sonos


Badge
I do not understand something.
I have sonos one.
I have amazon in Poland, paid version.
music is played back by the applications on your phone and computer.
I have combined applications with sonos - but I can not play because it does not work in my location !!! ---- yyyy .... I do not understand
icon

Best answer by UKMedia 14 June 2018, 12:31

Sonos control via voice is currently only supported in:

USA
Canada
UK
Germany
Australia
New Zealand
View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

11 replies

Userlevel 7
Badge +20
Sonos control via voice is currently only supported in:

USA
Canada
UK
Germany
Australia
New Zealand
Badge
but I do not want to vote as if I want to play the music through the application and I can not.

and as I say to alexy, turn me on music ... with amazon it turns on and works - so the button is true
Userlevel 7
Badge +20
Have you added your Amazon Music account as a Music Service:

https://support.sonos.com/s/article/2757?language=en_US
Badge
jop ( yes)
Userlevel 7
Badge +20
Can you please submit a diagnostic and post the number in this thread.
Userlevel 7
Badge +19
Hey there, wojtas810. Thanks for posting and for reaching out to the Community. While I understand you are able to play Amazon through your Dot in Poland, it is not yet supported for voice control on Sonos. Should this change, be sure to keep a look out on the Community for an update from the team.

Thanks!
Badge
well just no!!!
It's just the opposite.
Alexa in sonos one works perfectly.
Amazon musci does not work in the sonos application
Userlevel 7
Badge +20
Can you please submit a diagnostic and post the number in this thread.
Badge
this is number
1401220764
Badge
and zero support
Userlevel 7
Badge +20
If you are still in Poland, it's still not a supported location.