I changed internet providers and now Alexa won't connect to Pandora or Audacy
Amazon Alexa wont connect to apps on Beam
Best answer by Jamie A
Hi
Unless you removed Alexa from the Sonos app and Sonos from Alexa app, then Alexa not finding any new devices shouldn’t mean anything.
I would check that, in the Alexa app, Pandora and Audacy, are added as music services and that their Alexa skill (if applicable) is enabled. If they are enabled, try disabling and re-enabling them. It’s also worth checking if Alexa understood your command, which you can check in Alexa > More > Activity > Voice History.
If adding the service and enabling the music service skills in the Alexa app don’t help, I would recommend you reach out to our support team for further assistance, as they have the necessary tools available to help you troubleshoot your system.
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