I keep getting this error when trying to Alexa to play Spotify via my Play Ones
‘Your Spotify account does not support streaming to this device’
I have followed all instructions in the set up email, reinstalled the Sonos Skill, I have a Spotify Family Account. All works fine directly from Spotify and Sonos apps only a problem via Alexa.
Any idea?
Answered
Alexa unable to play Spotify
Best answer by nicka99
Have you linked the same Spotify account in the alexa music settings as on Sonos ?
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+17Have you linked the same Spotify account in the alexa music settings as on Sonos ?
I have linked my premium spotify both to sonos and amazon, yet i cant control sonos one with voice playing from it. Neither tunein
WooDan wrote:
I keep getting this error when trying to Alexa to play Spotify via my Play Ones
‘Your Spotify account does not support streaming to this device’
I have followed all instructions in the set up email, reinstalled the Sonos Skill, I have a Spotify Family Account. All works fine directly from Spotify and Sonos apps only a problem via Alexa.
Any idea?
‘Your Spotify account does not support streaming to this device’
I have followed all instructions in the set up email, reinstalled the Sonos Skill, I have a Spotify Family Account. All works fine directly from Spotify and Sonos apps only a problem via Alexa.
Any idea?
Are you logged into any other Amazon account in ANY app on any device logged into your email address? (Phone, tablet etc)
krisztinaviola wrote:
I have linked my premium spotify both to sonos and amazon, yet i cant control sonos one with voice playing from it. Neither tunein
You may want to reset your Voice Control by following actions I've listed in the answer to this post:
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-not-responding-to-alexa-comands-6793239
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.