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Question

Alexa stops playing music

  • February 13, 2019
  • 1 reply
  • 793 views
H
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When playing Pandora radio or Amazon Music radio from Alexa sometimes it stops playing after songs and I have to give Alexa the command, "Alexa play Pandora radio in Family Room", for it to resume play. I know that this topic has been discussed before, but I was wondering if there has been a resolution to Alexa stopping music play after one or several songs.
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    1 reply

    Jeff S
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    • Jeff S
    • Retired Sonos Staff
    • February 15, 2019
    When playing Pandora radio or Amazon Music radio from Alexa sometimes it stops playing after songs and I have to give Alexa the command, "Alexa play Pandora radio in Family Room", for it to resume play. I know that this topic has been discussed before, but I was wondering if there has been a resolution to Alexa stopping music play after one or several songs.

    Hi Hrdnox,

    Thanks for reaching out. Can you please submit a diagnostic report after this happens? Reply with the confirmation number and I'll take a look for you.
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