Another problem I've been having is the music volume of selections I have asked Alexa to play through Sonos speakers turns way down, then back to it's normal volume, several times while playing. Not all the time, just occasionally.
I realize we are on version 1.0 and I'm delighted with the work that's being done. Just reporting some bugs.
Best answer by Ryan S
Hey guys, this shouldn't happen, though I have seen the odd Alexa command get stalled out in the servers that winds up going through after a while. That hasn't happened since very early versions of the beta.
To start with, check for updates and get to the latest Sonos version, 8.1. Then, if this comes up again, can you submit a diagnostic and let us know the number? We'll take a look.
Also, there's a chance the music is getting restarted another way, such as the play/pause button being pressed on the player, or a controller triggering the play.