I have 3 sonos ones and a playbar and had alexa + spotify setup and working. I recently changed spotify account and nothing seems to work anymore. Alexa won't play songs from spotify. It says that it does but there is just no sound. Even spotify to sonos is unreliable and wont work on some speakers. it seems the only way to get any sound out of your speakers is to use the sonos app directly
I have tried unlinking and relinking alexa and spotify both in alexa app and sonos app but no luck
diagnostic number is 1148420497
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Userlevel 7
+20
Hi
First off, can you Disable the Sonos Skill in the Alexa App and then Re-Enable. Afterward please ask Alexa to Discover Devices.
First off, can you Disable the Sonos Skill in the Alexa App and then Re-Enable. Afterward please ask Alexa to Discover Devices.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.