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I have 3 sonos ones and a playbar and had alexa + spotify setup and working. I recently changed spotify account and nothing seems to work anymore. Alexa won't play songs from spotify. It says that it does but there is just no sound. Even spotify to sonos is unreliable and wont work on some speakers. it seems the only way to get any sound out of your speakers is to use the sonos app directly

I have tried unlinking and relinking alexa and spotify both in alexa app and sonos app but no luck

diagnostic number is 1148420497
Hi



First off, can you Disable the Sonos Skill in the Alexa App and then Re-Enable. Afterward please ask Alexa to Discover Devices.