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Alexa Set Up - skill enabled in Alexa app but not showing as voice assistant in Sonos App

  • 5 August 2021
  • 1 reply
  • 48 views

I have been trying to set up Alexa as a voice assistant but struggling to get it to show as a service in the Sonos App. 
 

I have tried disabling and enabling the skill in Alexa as well as deleting both apps and starting again.

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Best answer by Ken_Griffiths 5 August 2021, 11:09

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The section in the Sonos App relates to those Sonos devices only that have Alexa built into them. So is it perhaps a case you do not have one of those type of speakers (i.e. Move, Beam, Arc, Sonos One etc.) and/or that you are just controlling/enabling voice control of your Sonos products with a separate Amazon Echo device instead?