Alexa 'Scratch' Sound

Yes, the toggling.  ANd togglign in the Amazon app did resolve the issue, as i stated above.

Im not going through 25 speakers and removing and re-adding Alexa.  Either Amazon and/or Sonos need to fix.  What we all did are bandaids.

Whoa…😰

You have 25 speakers all with Alexa enabled? That suggests you have 25 different rooms that require Alexa voice enablement.

I have 9 rooms that all together have 22 voice capable speakers. Emphasis on voice capable. However, only 1 speaker per room has Alexa enabled. So only 9 speakers have Alexa active.

Furthermore with electronics and software sometimes things go awry. The fix doesn’t always require a download of new software/firmware. Often times a reboot or in this case a disable and re-enable is the key. Those actions are acceptable industry standard practices and are not bandaids. If you don’t realize it … Sonos speakers are akin to computers which sometimes require the actions outlined in this thread.

I removed Alexa, restarted, readded Alexa and restarted again. The chime is gone altogether and Alexa is working as expected. I won’t bother reactivating the wake chime.

I went to the Sonos Arc in the Alexa app.  Under “Sound”, I disabled the “Start of Request” sound.  The “scratch sound” is gone, but the Wake Chime is still there.

So, it’s still not working quite right, but I like the Wake Chime, so this is good enough for me!