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Question

Alexa, pause the music

  • November 7, 2017
  • 1 reply
  • 767 views

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Has anyone else had the problem of being able to control the music (pause, stop, skip tracks, etc) by voice?
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1 reply

Keith N
  • Sonos Staff
  • December 18, 2017
Hey there, cjn. Thanks for posting. Happy to help out in any way I can. What happens when you try to control music with those commands? Do you happen to get an error message? In most situations where Alexa is unable to control or target a room, you may want to rediscover devices and check in the Alexa app to ensure the rooms are there and what you said is what Alexa heard. Here is a quick support article from Amazon that shows how to find your dialog history. Check it out!