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alexa not seeing one speaker

  • 11 November 2023
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I have 6 Sonos speakers (mostly one’s) and Alexa is seeing all but one of them. Help!  

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Best answer by Corry P 13 November 2023, 11:19

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Userlevel 7
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Hi @FBC2 

Welcome to the Sonos Community!

You can try asking “Alexa, discover devices”.

If that does not help, please try disabling and then re-enabling the Sonos skill for Alexa: Alexa app » More » Skills & Games » Your Skills (at bottom) » Sonos » Disable Skill

And if you’re still having trouble, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.