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Alexa not playing Spotify on Sonos One

  • 23 January 2019
  • 3 replies
  • 1000 views

Just started having this trouble today. I ask Alexa to play a song from Spotify. I receive confirmation from Alexa about the song but then nothing plays. I can play music from the Sonos Controller app on my computer and from the Sonos app itself, but the Spotify app will not connect to my Sonos One.

Any help to offer?
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Best answer by UKMedia 23 January 2019, 16:06

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3 replies

Userlevel 7
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Just started having this trouble today. I ask Alexa to play a song from Spotify. I receive confirmation from Alexa about the song but then nothing plays. I can play music from the Sonos Controller app on my computer and from the Sonos app itself, but the Spotify app will not connect to my Sonos One.

Any help to offer?


Hi

Please see this status page for an update of a Spotify outage: https://status.sonos.com/
Thank you! Had no idea that page existed.
Userlevel 7
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All backup and running again. Can you please retest?