Alexa music related commands - nothing works

Hi You don't need to specify Tunein radio in the command, please see:

https://sonos.custhelp.com/app/answers/detail/a_id/4343?_ga=2.147468471.1095743978.1506552577-1491669311.1488879254&_gac=1.26837327.1511606155.CjwKCAiAxuTQBRBmEiwAAkFF1oALnz96PmYXSnBA2S5Va6kZH-GMxirNsBm3OEv4x_UDJRYzPiX8OxoCxj8QAvD_BwE

You do if you have multiple services with similar stations

I have the same problem since the last update but with Spotify. Alexa says “playing playlist X in the living room” but nothing happens and there is no music in the Sonos controller.

It works if I ask Alexa to play music on the echo.

So it’s definitely between Alexa and Sonos.

Help!!

I have the same problem since the last update but with Spotify. Alexa says “playing playlist X in the living room” but nothing happens and there is no music in the Sonos controller.

It works if I ask Alexa to play music on the echo.

So it’s definitely between Alexa and Sonos.

Help!!

Can you confirm that Spotify is set-up as your default music source in the Alexa App>Settings>Music & Media? Also please disable the Sonos Skill and then Enable again and see if that works?

If the problem continues then please follow the steps I've listed within the Answer to this post:

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-not-responding-to-alexa-comands-6793239

Yes Spotify is the default, and yes I disabled and enabled the Sonos skill again. I also restarted everything (modem, router, each speaker). Same. I’ll check the other thread tonight. Thanks

so even after following the instructions it did not work. but I went to the sonos app, ungrouped all the speakers, then Alexa worked again (on one speaker), then I grouped again everything, and now it works again. weird!

thanks anyway