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Answered

Alexa has sopped working on my Beam

  • June 10, 2019
  • 2 replies
  • 493 views

Hi there,

I was tidying my wiring over the wekend and when I powered up again, Alexa will not respond my Sonos Beam.

I checked the settings on my Alexa app and voice is enabled. I deleted and reinstalled both eth Sonos and Alexa app, but still no change.

Has anyone got some ideas of what I can try next, thanks in advance (:

Best answer by Fez33

Silly question
Have you pressed the mike button on the top of the beam
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2 replies

Fez33
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  • Trending Lyricist II
  • Answer
  • June 10, 2019
Silly question
Have you pressed the mike button on the top of the beam

  • Author
  • Contributor I
  • June 11, 2019
Hi Fez33,

Embarrassingly I have to report that it was my microphone that was switch off. How this happened after powering down to tidy wiring, I don't know, but thanks for your input


Regards


Roy