I have a pair of Era 100’s. I’ve connected Alexa and can ask it for the weather, etc., but it will NOT play music from Spotify. It keeps telling me to connect the apps, etc., which I’ve done several times. After an hour and a half with Sonos support, they woman told me that this won’t work until they add a “date/settings” feature to the app. This makes no sense to me, as the Alexa voice command is one of the main selling points of the Sonos Era speakers. When I pressed her on that she just kept repeating her script. It was like talking to a brick wall. So my question is, does anyone know why I can’t say “Alexa play Steely Dan” to my Sonos speaker and have it work??? THANKS
Moderator edit: Mistake corrected by request