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After switching to a new network, Alexa will acknowledge, but not play music

  • 7 June 2022
  • 1 reply
  • 27 views
J

I switched from Comcast to Verizon, uninstalled Alexa and reinstalled.  Upgraded to the new Sonos app and when asked to play a station on Pandora, Alexa will acknowledge, but no music plays.  I’m at a loss for what to try next.

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Best answer by GuitarSuperstar 7 June 2022, 03:04

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G
Userlevel 7

Try disabling both the Sonos and Pandora skills in the Alexa app and re-enabling them.

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