Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,868 Topics
  • 12,416 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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1868 Topics

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gpClipperContributor I
asked in Advanced setups

is it still possible to hook up a WD100 to a S1 system

Hi,I was setting up an older Sonos system an our cabin and wanted to add a WD100 iPod dock to it. Sonos said it was no longer supported, but I was hoping someone had a work around. I’ve got an older iPod that has all my music on it. My system consists of a bridge, two Play 5’s (in different rooms), and a Play 1.if anyone knows a way to make it work, please let me know. I’ve gone through the process with Sonos support, but I’m not sure how good the support rep was.Thanks,Gary

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G
7 months ago
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ManoloParameterContributor I
posted in Advanced setups

Beoplay A9 MKII + Sonos Port

Hi all,I currently have 2 different set-ups: 1 Beoplay A9 MKII in my living room and a Sonos multiroom system in my bedrooms and outdoor. I would like to add 2 devices to my Sonos system: the Beoplay A9 MKII and a turntable. Is my simple assumption correct, that I can just connect the turntable via line-in and the Beoplay A9 via line-out?Thanks a lot for your advice and help!Best, Manuel

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M
8 months ago
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JdotmerzContributor I
asked in Advanced setups

sirius stream while watching golf

Is there a way to listen to music, stream sirius while watching tv. i used to have that ability with Comcast, but now streaming tv and lost it.   Thanks

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Airgetlam
8 months ago
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AubeachContributor I
asked in Advanced setups

Sonos App shows either one device or the other, but never all together. Changes after restart.

Hello. I own:1x One. In room a.1x Arc in room b2x Era 100 in room c as stereo couple. When I open the Sonos App in my iphone I see either room a and b, but not room c.When I “kill” the App in the iphone and open it again, it shows me only room c, but not room a and b.When I “kill” the App again and open it again, it shows again room and b only.This means I can switch what I see every time I kill and restart the App. But I never see all rooms with all devices at once.Any idea? What I really want to do is to add the 2x Eras and the Arc in one room, but this is not possible due to the problem. I never see them together. I also don´t see them together when I put them in the same room on the app. Additional info:All rooms can be seen at the same time by my Apple Macbook. Also, all devices are visble at the Alexa App.As Access Point and Router I use a Unify Dream Router. I already rebooted this router while the Sonos devices where unplugged and re-plugged them one after the other.Also, the r

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8 months ago
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MGrimenContributor I
asked in Advanced setups

Sonos Play and Sonos S2 app

I have installed the Sonos S2 app and connected my Amp, that works fine. But then I try to connect my Play 5, and I’m told I need to use the S1 app.So I download the S1 app, and run factory reset on the Play 5. The app (S1) now detects the Play 5, but tells me both systems (Play 5 and Amp) can  be controlled by the S2 app, but it needs an update..Next I open the S2 app, and try to add the Play 5, and I’m told the Play 5 can only be controlled by the S1 app.This seems like a “catch 22” situation. I need to update the Play 5 to connect to one of the apps, but I can’t connect before I’ve updated it. Any advice? 

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8 months ago
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HAL_9001Contributor I
posted in Advanced setups

New Mesh Wifi - Products Not Connecting

This is not a question - but just sharing my experience.  I have recently updated my wifi with mesh and the older sonos components wouldnt connect despite numerous factory resets and scratching of head.  Each time I went through the process to add older items - it failed at the last step when it tried to add to the LAN.  The reason was the mesh system had its own DCHP server hidden in the settings.  Once this was disabled (put into access point mode) I was able to connect.I had originally put this down to Wifi 6 compatibility I hope this helps others

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K
8 months ago
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conner172Contributor I
asked in Advanced setups

Connect Play:1 wirelessly to Sony TV

I just got a Sony XR-55A80K TV and I would like to send the audio output to my Play:1 speakers. Is this possible, and if so how do I do it?

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jgatie
8 months ago
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Kumar
posted in Advanced setups

Access points and static IP addresses

Looking for some guidance on a non Sonos issue from gurus here: In a TP link access point that is ethernet wired back to a Apple Time Capsule base station, DHCP is disabled, and everything in the served space works fine, including Sonos/Firestick/Phones/Computer, with Sonos in WiFi mode. TP link model WA 850 RE. Now for another device being added in the space, a HomePod mini, I see some recommendations of giving it a static IP address for stability. Question therefore is how/where is this done? By making changes in the app that is used to set up the access point? Or, back in the apple base station?Appreciate any guidance. I now recall an earlier discussion here, but that was in the context of Sonos compatibilty which also brings me to a follow up question: My Sonos set up is all wired back to the same base station and is rock solid. What do I need to do to ensure that if any new access point device is added as a wired access point to the same base station to serve non Sonos devices in

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K
8 months ago
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GabrielCarcamo
asked in Advanced setups

Problems with the Sonos App

Hello everyone. My query is about the Sonos application that I use from the iPad.When I play music from apple tv 4k in apple music, everything sounds perfect. But when I play music from the sonos app the songs in dolby atmos sound bad, the mix is ​​almost complete on the rear speakers Era 300. this happens a week ago. Before everything worked perfectly.My system is composed of Arc-Sub gen3-Era 300x2. many thanks friends.

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Corry P
8 months ago
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jimmymcmahonContributor I
posted in Advanced setups

Recommended setup for my speakers

Good afternoon.I hope that you are well.I have a Netgear Orbi mesh network in my house (RBRE960 Quad-Band WiFi 6E Router - NETGEAR) so coverage should not be an issue.I have the following speakers on my Sonos network. Associated Product: 10.0.0.28---------------------------------Play:1: Dining Room (R)Serial Number: *****************Version: 15.6 (build 74043110)Hardware Version: 1.20.1.6-2.2Series ID: A200IP Address: 10.0.0.36WM: 0---------------------------------Play:1: Dining Room (L)Serial Number: *****************Version: 15.6 (build 74043110)Hardware Version: 1.8.3.7-2.2Series ID: A101IP Address: 10.0.0.44WM: 0OTP:---------------------------------product: Dining RoomSerial Number: *****************Version: 15.6 (build 74043110)Hardware Version: 1.37.1.7-2.2Series ID: A101IP Address: 10.0.0.45WM: 0---------------------------------Sonos One: Family Room 2 (L)Serial Number: *****************Version: 15.6 (build 74043110)Hardware Version: 1.26.1.7-2.2Series ID: A201IP Address: 10.0.0

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J
7 months ago
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JohnG666Enthusiast II
asked in Advanced setups

Change email address without issues?

I previously changed my email address with Sonos many years ago and in doing so had to start with a new account on here so lost all my previous history and I seem to remember issues with my system as well but can’t be sure.I’ve heard a couple of horror stories where people have changed their email address for their sonos system and ended up losing radio stations and other things in the system and it wasn’t straight forward for them.Is it any easier now in 2023? All I want to do is change my email address for my system and these forums which I believe probably use the same login details? 

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J
7 months ago
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seanc2Contributor I
asked in Advanced setups

Starlink + Ethernet adapter + mesh?

Hi all- We have a home that has been on Centurylink but we’re planning to switch to Starlink. 5 speaker system. I’ve read a few similar posts on this but wanted to ask specifically - if i get the Starlink plus ethernet adapter, use a mesh network, and plug one of the speakers in with ethernet so that they use the Sonos network, do you think that will work? -Sean

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D
7 months ago
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QuatrecasasContributor I
asked in Advanced setups

Compatible with Wifi Asus Zenwifi AX XT8

There were problems earlier this year with Wifi Mesh networks running in parallel with Sonos. Are these solved in general? Does anyone have experience with running Asus ZenWifi AX XT8 and Sonos?

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10 days ago
AjTrek1
AjTrek1
asked in Advanced setups

Sonos Update to 15.6 Took 30 Minutes?

Update to 15.6 took 30 minutes. Why so long???Total of 32 Sonos units. Sonos S2 Using SonosNet and WiFi for Era 300’s & 100’s and Sonos Move x 2 Home network is Asus AiMesh (Main node x 2 sat’s with Ethernet backhaul)  Diagnostic 1561083275.Will call later to speak with Sonos Tech Support or you may respond to this post before that. Thanks!

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106rallye
8 months ago
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zackydContributor I
asked in Advanced setups

Audio interface connection

Hi!I am currently spec’ing out a wireless system that meets some slightly odd standards and curious if Sonos can meet these needs. I am working with spatialized audio that is not packaged in the standard formats and is sent via separate outputs.I am looking to send 8-16 induvial mono outputs from an audio interface to corresponding Sonos speakers. In short.. is there a way to send multiple inputs to a Sonos system? Or is there a route that would enable me to use a Sonos system in this way?  

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buzz
8 months ago
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JonesianiContributor I
posted in Advanced setups

Sonos Boost frustrations

I’ve recently got hold of a Sonos Boost to use with my existing system of 8 Sonos products.I connected the power and Ethernet cable as required. I then pressed the join button which causes the light to flash orange. after about 10 seconds the light goes white again. The app is not giving me any indication that the Boost is actually connected and working. There are no promps to add it to my system and the literature I can find online is not helpful as this relates mostly to the old app version. Can you give me any advice?Thanks! 

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J
8 months ago
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audioducklingContributor I
posted in Advanced setups

amp secondary voltage.

Hello Does anybody knows if the secondary stage of this system is 24v dc or 12v dc?I would like to install this system in a boat with 24v dc.

2
Stanley_4
8 months ago
Alonzo Mosley
Alonzo MosleyHeadliner I
posted in Advanced setups

Music Library Not Doing Its One Job

Trying to play music from Library.Song will play about five seconds - through some, not all, of the selected speakers. Then it will skip to the next and do the same. Sometimes for four songs, sometimes for five.Then it will stop and return one of two messages:Unable to find file (and provide an address that is absolutely findable on all other networked devices) WiFi connection “unstable”I spent about a grand last October upgrading every part of my network to avoid this problem, and it has returned.I am playing the files through a Synology NAS DiskStation, that is wired into my router.I have a Play 3 wired into my router, and in the same room - with direct line of sight, less than twelve feet away - another Play 3 and a Connect. I have four Play 1’s scattered throughout my one bedroom, 1300 square foot apartment. WiFi “instability” is not a correct diagnosis.Yes I have changed channels of both router and Sonos. Router is on 4, Sonos on 11. Both are mega-green-starred channels on my WiFi

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Alonzo Mosley
8 months ago
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jedi1982Contributor I
asked in Advanced setups

Sub Gen 3 crossover functionality & inceiling speaker

Am new to Sonos and Sub Gen 3 is on its way. Am wondering if setting the crossover for the sub works the same as setting the crossover in a processor/preamp i.e. set to 80 Hz and no speaker will play lower than 80 Hz other than the sub.OR with Sonos, will only the sub play up to whatever frequency is set as the crossover and the rest of the speakers will play down to their Hz limits? i.e. sub set to 80 Hz and inceiling speakers can play to 40 Hz. Will inceiling speakers only play down to 80 Hz like in a traditional processor/preamp setting? Or will they play down to 40 Hz?

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Airgetlam
8 months ago
T
TmsmithContributor I
posted in Advanced setups

SONOS and STARLINK Mesh Challenges - Anyone figure it out?

Hi there, I’ve seen a thread that covers off my challenge - but it was started years ago, and regardless, never seems to have been resolved.   Given the adoption of Starlink as an ISP, it might be time to revisit.SITUATION:  I’m using the Starlink Mesh - 2 nodes - router and mesh (yes I’ve seen some challenges using Starlink with SONOS, but I’ve run into no problem- and generally it works ‘great’), but when I try to tie SONOS units together ‘play everywhere’ or attempt to join in units in other parts of the house - being serviced but the mesh node - I'm presented with the “Wireless range extender” error.   Those units connected to the mesh node do not play.  I live in a large house, with plaster and lathe walls, and NO consumer router can provide enough coverage - hence the mesh.  I did previously use the Google Mesh - but with the change in ISP, would prefer just to use the OEM router and mesh system.  QUESTION: Does anyone know if there’s a workaround/solution to this (other than usi

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S
2 months ago
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IOnceSawAYetiContributor I
posted in Advanced setups

65K Limit. How I did it.

Currently I have 110,365 songs available in my library. The way I got around the limit is to mirror the entire folder structure of my music library ,but in this case each album subfolder contains a playlist “.m3u” file that  referencesthe absolute path and filename of the original songs. Normally this would be an exhaustive taskthat no sane person would attempt. Luckily, computers can do this kind of work for us.I used a program called MP3Tag.Go to File/Options/Playlist, and check the box  "Entries relative from work directory".This is essential; it allows Sonos to find the files no matter where your mirror lies. MP3Tag can generate playlists, and the file name of the playlist can be a formatted string and is defined in the "Filename of Playlist" box. I used for exampleD:\TEMP\M3U\%artist%\%album%.m3uWhen finished, the folder D:\TEMP\M3U will have a folder for each artist and these will have a subfolder for each album, with a SINGLE file, the albumname.m3u file which Sonos will index a

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buzz
8 months ago
S
SKARFACEContributor I
asked in Advanced setups

Add Sonos One to a combo

Hi  I have a Sonos Beam gen 2 + 2 Era 100 and I would like to know if I can add 2 Sonos One for the back ?

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8 months ago
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MikeyIDContributor I
asked in Advanced setups

SONOS setup with NAS Drive

Hi All!  Working on helping a customer move some music.  I’ve setup a Buffalo LS210D NAS drive connected to the SONOS system.  This music is being moved to this drive from an older iMac that is having issues.  I got the NAS drive setup on the router with a static IP address so it will always find it.   I went into the SONOS app and put that NAS drive into the music library setup. The music is in a shared folder on that Buffalo NAS drive.  It works like a champ.  We can see and play the music in the music library.  Here is the problem.  I started by just placing a small amount of music in there to set it up and make sure it works.  Now when I add more music to the NAS drive the app does not see that newly added music when we go to try and play it.  The previous music is there and plays fine. I can delete that from the Music Library Setup in the SONOS app and add it back again the same way it was and it sees the new music.  Below is the syntax of the setup.  All music that is added is ad

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M
8 months ago
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azizusmabniContributor I
asked in Advanced setups

Current track information for HLS livestreams

I noticed that my sonos player can display current track info for PLS Streams, but not for HLS streams. Is there a way to make it work for HLS streams too? What needs to happen on the broadcasting end and/or the SMAPI end to display current track info?

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controlav
8 months ago
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WeagleContributor I
asked in Advanced setups

Connecting Arc to AP

I recently moved to an apartment. Each apartment has its own ceiling mounted Cisco AP. All AP’s have five (5) SSID’s, one of which is for devices unable to supply a username along with the password. That SSID uses a pre-configured MAC address to permit access. The Arc attempts to connect to the first SSID it finds and that isn’t the SSID with the MAC address. I have no way to force the ARC to connect to the correct SSID. I’m thinking I need a bridge of some sort, have the ARC connect to the bridge, and configure the bridge to connect to the correct SSID. Does this sound like a viable solution? Any recommendation for a specific product?

2
W
8 months ago
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