Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,868 Topics
  • 12,420 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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1868 Topics

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edfree1Contributor I
asked in Advanced setups

Sonos Playbar

Frequently unable to connect Sonus Playbar to network.  Says “unable to connect to Sonus network”.  It seems to connect when it wants and when going through the reconnect or find devices it finds the Playbar but gives the above message.  Tried simultaneously hitting the play and + or - and still getting above message.  Tried unplugging and closing Sonos app and opening - nothing!

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Corry P
6 months ago
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Lefou4everContributor I
posted in Advanced setups

User Interface

Quick Gripe and Question: Let's say I own a small home and I have One sonos product. I set it up and personalize the system, music apps, voice, etc. I enjoy it and then after a year or so decide I need to upgrade. So then to get the most out of my situation I use the upgrade program, send in my old device and bring the new device home. We'll now the app won't allow me to set up the new device because it "can't detect my sonos system." So then the app says "did you change your wifi?" I say no so it starts looking for my offline sonos. But it can't find it because I don't have it anymore. So, whats the solution?!?! Reset the app and set up a new system! OK great! Easy fix! ... well not really because now I have to re set up all my music preferences, apps, voice assistant etc. This interface assumes that everyone using sonos will have multiple devices and will upgrade those one at a time. This just isn't the case. The account should be able to store locations (systems) and preferences for

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Airgetlam
7 months ago
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GlammamaContributor I
asked in Advanced setups

volume on sonos, television

my sonos volume turns up too loud when i turn the television, I would like to set the volume on my sonos to when I turn the sonos on it is at the last set volume when I turned the Sonos off 

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Jamie A
7 months ago
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DoderleinContributor I
posted in Advanced setups

multi room sub pairing

Picture this: in one room I have a TV with the following SONOS products set up to provide a surround experience: arcsub (gen 3)And a pair of Play 5this is a great surround sound setup for my TV and I’m super happy. But..In the extended part of my living room I have another pair of SONOS speakers who are grouped as a stereo pair under the name ‘Livingroom’.  the Sub (gen 3) is in fact placed so that it would be perfect as a sub for my stereo pair, when it’s not busy being a sub for my TV surround. Since these two setups are in fact more or less in the same room, they will never be used at the same time, and it would make for a much better listening experience if the sub could be used as needed.  today it seems the only option is to unpair the sub and pair it with the speakers in question and then unpair and re-pair for next use. This is cumbersome and leaves me using the sub only for TV surround and having a cheaper experience when listening to music. How about offering a ‘scene’ option

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melvimbe
7 months ago
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Raccoon83706Contributor I
asked in Advanced setups

How to get amp connect and play:1 to communicated

I recently purchased a fancy new record player with the intent of playing my vinyl songs through RCA cable to my Connect:AMP gen1 on s1 (can’t upgrade to s2 software) and then actually played through my Play:1 gen1 pair (say they CAN be downgraded to s1 software), I’ve been trying to downgrade the Play:1’s for forever and always throw an errror code and say they can’t be downgraded, I NEED HELP!!!!

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R
6 months ago
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britgeezer01Contributor I
asked in Advanced setups

Sonos volume from CD vs. WAV/FLAC

I recently introduced a Brennan B3 media player to my Sonos systems. Previously I used a “JukeBox” CD player to send analog signals to a Connect and later a Port onwards to Sonos. The Brennan sends WAV/FLAC etc. directly to Sonos not requiring a Port. It outputs the signal via USB to my network and hence Sonos.Is it me? But I’m noticing a reduced volume on many of my ripped CDs, I’m going to try playing the content of the same CD on the B3 CD player and listen if it's different.Anyone able to throw light on this issue.

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B
7 months ago
User650362
User650362Contributor I
asked in Advanced setups

Wired Play:5 is not requesting an IP address over DHCP, but has link and sends BPDU/STP messages

I have seven devices running on Sonos S1, even some quite old ones, from the early days. I am an Sonos early adaptor and started with Sonos in 2009. I have multiple Play:5 1st gen and some newer devices, that despite they could run S2 still run on S1, because of compatibility.After I relocated from a flat into my new house, I am not able to get two of the 4x Play:5, that I own, back online again and connected into the Sonos mesh.With relocation the network infrastructure changed from one connected Boost on an unmanaged switch (AVM FritzBox 6360 with integrated Access point) to a fully managed infrastructure with managed Zyxel L3 switches (XMG1930 and XS1930) and dedicated Zyxel access points (NWA210AX), which allow fine grained configuration of VLANs, IGMP Snooping and also support RSTP and MSTP and fortunately also port mirroring for observing what happens. To avoid network loops and as I have a lot of concrete and steel in the house and SonosNet would anyway not work, I decided after

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ratty
7 months ago
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swompdonkey98Contributor I
asked in Advanced setups

Playing Line-in from Era 100 being used as surrounds

Is it possible/will it be possible to easily switch between using the Era speakers line in while they're set up as surrounds? Seems like a major oversight to not allow this and to require the speakers to be totally disconnected and readded as a stereo pair ever time you want to use the line in input, especially since the setup process never goes as smoothly as advertised. Could this be a future software update? I'm honestly pretty frustrated with this lack of functionality considering how these speakers are advertised and their price.

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Stanley_4
3 months ago
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adcock.chrisContributor I
asked in Advanced setups

Longterm Sonos issue - products dropping off app

Hi All,I’ve had Sonos products for over 10 years and always loved them. Over the last year I’ve been more and more infuriated buy the app just randomly picking what products it shows me. I’ve tried everything I can think of and it’s been over a year now. I want to add more speakers but it seems pointless spending more money if they won’t work. To help anyone generous enough to support I’ve broken down the set up I have and what I’ve tried so far: Set Up Sky Broadband  Eero Mesh WiFi Sonos Play 1 * 5 Sonos Playbar Sonos Move  Sonos Era 100 New and up to date App What I’ve tried Resetting products that have disappeared (several times) Unplugging WIFI and router  Following the “You seem to be missing some products wizard on the app” Creating a new set up Buying a new Move  Buying the Era 100 Moving the Eero network to Bridge I might be wrong, but it feels like there are two set ups and it flicks between them.  Any help or advice would be great. Thanks in advance  

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jgatie
7 months ago
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dandickinson33Contributor I
posted in Advanced setups

Sonos Solution for Audio stream on PianoDisk

I Have a Grand Piano that plays with the PianoDisk software.  Some of the tracks have an audio feed as an accompaniment - both voice and instrumental. The Piano location is on the balcony of a two story home.  Looking for the best solution for sound.  My initial thought was a pair of Sonos ERA300’ with the third gen woofer.  Would I need the Sound bar?  I want good bass (woofer). speakers will be placed on carpeted floor under piano so not a lot of spacing.

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Airgetlam
7 months ago
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NickoholismContributor I
asked in Advanced setups

2 wifi networks, devices intermittently dropping off one

Hello.I’m hoping someone may be able to offer some guidance on apparent connectivity issues I have with my newly-extended set up.In my home I have a ZP80 connected via Ethernet to my BT Home Hub. There is a Play 3, Play 5 and G1 Beam in the house, and these operate with no issue and remain visible in the Sonos App.I have recently built a garden room 30m from my property, CAT6 connects the BT Home Hub to the TP-Link TD-W9970 wireless router in the garden room where there is another Beam plus a ZP100 connected wirelessly I am finding that the devices in the garden room often ‘disappear’ from the Sonos app. Sometimes I also notice that I need to play music from one of the devices in the home then group the garden room devices for music to play. Are there any obvious issues with this that I need to fix? thanks in advance for any replies 

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ratty
7 months ago
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Thewizard2000Chromatic Producer I
posted in Advanced setups

What about a redesigned PCoIP protocol?

Do a reprograming Sonos’s PCoIP protocol could improve the sonos experience?Better traffic control will induce packetloss but it's less important than higher latency and audio lags.Packet loss within a optimized PCoIP session should target less than 0.1%.Users typically notice performance degradation if the session packet loss is greater than 0.1%, although higher loss may be tolerated.What about to increase the tolerance value of the PCoIP protocol and eliminate the bootleneck which will fix most customer lag complaints? Any thought?

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T
7 months ago
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uglugContributor I
posted in Advanced setups

Schedule a "quiet mode"

A lot of TVs and streaming devices have a “quiet mode” where they add some signal processing (probably just a compressor) to reduce loud sounds when watching TV late at night.It would be great is Sonos had a similar mode (preferably customizable) where I could schedule the quiet mode so that it aligns with my apartment building’s rules for being quiet.A compressor would probably not be enough, I think bass should be EQ’d down as well. Maybe there are other audio tricks in order to not disturb neighbours too… this is why I’d like it to be customizable so I can tweak EQ/compressor settings depending on my setup/house/etc.

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Bumper
7 months ago
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Steve23232323Contributor I
asked in Advanced setups

problem with my connection

why when I install my sonos everything is done My Spotify plus amazon le.spotify connection is on the sonos app too. and when I ask to play spotify it always tells me that I'm offline. what am I doing wrong. it worked for a long time and after a change of router it no longer works. THANKS

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S
7 months ago
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james_216Contributor I
asked in Advanced setups

Mesh conflicts with separate systems

I have two apartments in Omaha NE, across the hall from each other. I uses macs & iPhones, all up to date. I use an eero mesh wifi, with a CAT5 cable connecting the two apps, so we can use the same wifi addresses etc in both places, one backup system, NAS for music library, etc.   I have 9 SONOS components, 5 new, 4 old. I have them arranged into two separate systems, one connected with an overhead projector working through Roku & CONNECT, using S2. The other in the apartment across the hall using S1. This system has worked flawlessly for several years.    I recently upgraded the eero to 6 PRO (doesn't use the 6GHz band but has multiple 5's for back traffic & continues to has 2.4GHz. This new wifi easily reaches across the hall, with all 9 systems logging on to both zeros, leaving me with the problem. Virtually every time I open either app, it tells me that I have legacy components that can't be used, and will not load the system. I have to go to the other apt and unplug th

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Corry P
7 months ago
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Ivo_4Trending Lyricist I
asked in Advanced setups

SMB Synology DSM 7.2

Hi,is it still possible to downgrade SMB on a Synology DSM 7.2.64570 update 3 so it will work with Sonos V1? So far I’m still on 7.1.1 with a downgraded SMB service 4.15.9-0642 but I would like to use the new features of 7.2 for my photo collection that is on the same NAS as my music.Cheers

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N
5 months ago
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Amoss624Contributor I
asked in Advanced setups

Using Surround Sound System with outdoor speakers

I have an existing surround sound system with a Denon X1700 receiver. We just bought a Sonos port on BestBuys advice to be able to play sports audio on the projector inside (through fire stick plugged into the receiver) as well as the sonance outdoor speakers. The sonance are hooked up to an AMP and the receiver will currently play Spotify on both systems through the Sonos app. However, I can’t figure out a way to get the Fire stick audio to play on both speakers. The port is plugged into the main phono audio in on the receiver and the regular out plugs, not using digital… the fire stick is plugged into the HDMI (media player). Right now I have to change the input to phono on the receiver to get Spotify to work on all speakers… does that mean I need to get a different set of plugs to do the TV audio? Do I need to change the audio input on the receiver and use Spotify on the fire stick instead? Is a port going to be able to do what we want? Thanks for your insight Sonos community! 

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buzz
7 months ago
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Dna757Contributor I
posted in Advanced setups

Ethernet Switch

Good Morning,  Novice here. Sonos Arc, Sub, 2 SL’s. Arc is of course hardwired to ethernet. The rest of the video is ROKU wifi’d controlled by Logitech Universal connected to a Panasonic 60’ plasma. Router is of ATT type with a Nighthawk extender.  After a home remodel the router is now stuck in a built in cabinet and all we want now is to get the contractors out of here. That being said wifi signal to the 60’ is ok for streaming but I think it could be much better.  A little interwebbing ethernet connection to ROKU would be optimal. Has anyone placed an ethernet switch at the site where it connects to the Sonos bar? Im thinking it could work and connect it to my Roku. Then set up a hard wired connection. I’d love to tackle this if it's feasible. However need the experts advice before I start pulling and plugging. Thanks Dan Nicholas

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Stanley_4
7 months ago
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kat888Contributor I
posted in Advanced setups

Router refusing Sonos connection

I have a USB HDD connected to my Archer VR1600 router, which is shared and accessible on my Mac://ipaddr/volume(sda1)/..When I attempt to add that path to my Sonos library config and supply the share credentials, it whines that ‘the computer (ie my router) refused to let Sonos connect to it’.[update:] I’m using the S1 version of Sonos software as the device is a Connect/ZonePlayer.---Background: our LaCie NAS is about to die, and it makes sense to move the the data from it to a Google cloud account.I want to keep a local cache of our audio files for streaming through the Sonos Connect. 

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K
7 months ago
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shedloxContributor I
asked in Advanced setups

Verizon 5G home internet connectivity issue

My two Sonos FIVE speakers, and my MOVE worked flawlessly with Cox Internet. However, since I switched to Verizon 5G home internet, Sonos can't find or connect to my system. 

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S
7 months ago
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thesvenContributor I
asked in Advanced setups

can i set up two turntables and a mixer through the Sonos Port?

Hi everyone I currently play a Project turntable through my Sonos Port and love the sound.I would like to upgrade to TWIN Technics turntables plus a mixer.is it possible to do this ?The mixer would plainly be used to fade tracks in and out.Any help on this matter would be very much appreciated thanks.RegardsSteven 

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T
7 months ago
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likithContributor I
posted in Advanced setups

Sonos speaker with Zero trust in the system

We have a system where we are trying out a Zero trust software. This software would basically install a new TAP Adapter in the machine and would have higher metric value to that of the primary adapter. The problem that is occuring is that Sonos Speaker software is only sending the DNS requesting to this adapter rather then broadcasting to other interfaces. This is causing the Youtube, Spotify and other applications to not load applications.We tried to make the DNS request to be broadcasted to other interfaces by adding a registry entry in windows https://learn.microsoft.com/en-us/troubleshoot/windows-server/networking/dns-client-resolution-timeouts. But even though the physical interface is sending the DNS response the Sonos speaker software is not honoring the response.Is Sonos speaker is only listening to the Network interface with higher metric?

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controlav
7 months ago
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124marjo124Contributor I
asked in Advanced setups

help with nas synology on older sonos system

Hello all,Bought a new NAS (Synology). Unfortunately cannot my older sonos system /connect:AMP (using the S1 controller) won't add the path with my music. On my new sonos system (using the new controller) it does work. I did change the nas to smbv1 and i also checked the NTLMv1-autentication box. Tried to make a different folder/user account to use with my old system, but this also failed… does anyone here have any advice?Cheers  

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Jamie A
7 months ago
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GoffredoContributor II
posted in Advanced setups

How can guests play music on my Sonos Arc system without also gaining full control of it with the Sonos app?

Hello.  My Sonos system is an Arc soundbar with two S1s for rear fill, and a sub.  The Arc soundbar is physically plugged into my LAN.  I use it to play audio when I watch movies, and otherwise just to listen to music when I’m home. I would like guests to be able to play music through this system without being able to access all of the settings for my Sonos system -- for example, settings like changing audio compression level, pairing or un-pairing S1 speakers, fiddling with audio height and surround levels, etc.  Ideally, I would like for this to happen wirelessly. I did a test where I deleted the Sonos app off of my phone.  Without the Sonos app on my phone, I connected my phone to the same WiFi network that my Sonos system uses.  I was able to see my Sonos system as a “speaker” to use as an AirPlay destination, which is great.   But then when I installed the Sonos app on my phone, without even signing in to the Sonos app using my Sonos login & password, I was able to fully acces

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G
7 months ago
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ChuckJ143Contributor I
asked in Advanced setups

Combining Sonance 8.1 outdoor with Sonos indoor wireless speakers on one app

We are remolding a house we will move into and we just finished our outdoor pool and looking at getting the Sonance 8.1 outdoor system and then also have Sonos bluetooth speakers in various rooms inside.  I would like to have all this on the same Sonos App where I can control it all together, or use different music in different areas.  And then I’ll combine the app to Google home to control it with voice.  I have searched for hours for this answer.  Hoping someone can help me out so I buy the right products!  Thank you in advance!

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melvimbe
7 months ago
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