This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.
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Hello,I have a network setup, where I have a Zyxel modem connected to the ISP, with 2 WiFi APs connected in LAN ports, and an ethernet switch connected to a LAN port directly in the modem as well. The ethernet switch connects the rest of the wired devices in the house. When I wire my Sonos Beam, it creates the SonosNet mesh and the rest of the speakers connects to this, everything looks fine. After the Sonos has been connected and everything is set up, random disconnects starts happening on my network. Every device connected through the switch loses connectivity to the modem. The devices connected through the switch still has connectivity between them, but the modem seems to have dropped off the network. The WiFi APs are still online with connection to the internet though, so I know the modem is still online. And the switch is working since the devices connected can still ping other devices on the IP they had before the modem dropped. When I remove the ethernet cable from the Sonos Bea
Anyone have a recommendation for a narrow wall mount rack shelf solution that could be used for separate shelves for anywhere from 3 - 7 Sonos Amp’s? It will be located in a cubby behind a TV and unfortunately there isn’t the width to the right of the tv mount to allow a standard 19” wide audio shelf rack. Ideally looking for something closer to 10” wide. As a side note, i am installing AC Infinity Airplates to vent. TV Cabinet Area Area to the right of TV mount where I am looking to put stackable shelves for Sonos Amp’s
It seems VERY shortsighted on the part of Sonos to push an Arc update to then be told the Arc was reset during the update and use Trueplay only to find out my iPad OS is simultaneously no longer supported. I then purchased a new iPad Air Gen 5 and it is not yet supported so has anyone at Sonos considered this possibility?? Please don’t reset my Arc during future updates Sonos, OK?
I just purchased this soundbar and I connected it to my LG C2 42” that I use as a “monitor” for my PC for gaming. Audio is working fine however I’m curious is there an optimal setting in windows I should be using when I go through the Sound Setting Configuration wizard? I can select either Stereo or Dolby Atmos for home theater. Does any configurations there create latency issues?
Hello.I have several Play 1 units, an Amp and a Connect (all S1) working great on a new Nest (Google) Mesh network. All units show in my System as WM = 1 so all wirelessly connected directly to the mesh and with full app control. No issues.However, I have two Play 1s that I want to reconnect to my system that have been switched off and not used for around six months. These two units will not connect. I’ve tried all sorts so far starting with trying to set them up in the app via both adding a new unit and adding a missing product with no success. I’ve factory reset them to a green light and still no joy with getting them connected.The app takes me so far in setting them up and then complains that it can no longer connect to the unit putting me back to square 1 each time. I’m trying each one individually (not both at the same time). If I plug in the errant units and leave them for a minute or so they show a solid white light but are not visible in the app.Any ideas?
Bonjour, Je possède depuis plusieurs années un système Sonos constitué d’un Play5 : Gen1, un connect Amp et une barre Sonos. J’ai mis a jour le mot de passe de mon NAS synology et depuis j’ai réinitialiser la bibliothèque depuis l’application sonos et depuis je ne peux plus me connecter à mon NAS, cela me met connexion refusée. J’ai bien mis les protocole SMB1 mais rien ne fonctionne...
I got my karaoke setup to work well, but I don’t want to keep unplugging the input into the Beam whenever I’m switching between watching tv vs. singing karaoke.Regular TV Setup: SmartTv => Beam via HDMI eARCKaraoke setup: SmartTv => Mixer via HDMI eARC; Mixer => Beam via Optical&HDMI adapterIs there a way to keep these both set up simultaneously by using two switches to flip between the signals? For example:SmartTv=>switch=>Beam or Mixer… then I’d need another switch just before the Beam to flip between the SmartTV signal (that passes through first switch) or the Mixer signal.
Sonos port / Marantz amp / auto switchingI’ve recently purchased a port to provide a zone in my den. The den has a Marantz amp with 5.1 system (non sonos), port is plugged into CD input using rcas.Is it possible to have the input automatically switch to cd if I start using sonos? Currently I have to switch it from the tv input to cd each time?!The tv can automatically switch from cd to tv when I use the tv remote which I assume is due to hdmi / e arc?🤷🏼♂️🙏🏼🤞🏼🤞🏼
There are threads on this topic which have been very helpful. But, I have some questions before I begin to buy anything.My setup: Turntable/CD player to RCA switch to Port to Sonos Ones stereo paired in 5 rooms. I am most interested in listening to the best quality music (streaming/Vinyl/CD) I can through Apple AirPod Max.I am believe I am comfortable with all the necessary protocols to get this to work, and work well (BT 5.0, Aptx...)My intent/hope is to use the digital out on the Port to a BT transmitter. My questions:Is there a BT transmitter option where I can forego an adaptor? It seems most (if not all) have an optical in. Can you go Port digital out to digital in on a bluetooth transmitter? If so, do you know of a BT transmitter with this option? If not, can I get some recommendations on a setup to use the Port digital out to coax/optical converter to BT transmitter? Again, going for highest quality sound achievable to AirPod Max. Once I have this up and running. I ass
I’m trying to build a killer system for a home gym in a large room with a climbing wall & weight lifting/training equipment. Sonos will be the source of the music with all 3 options. I'm interested in folks opinions of the options. I appreciate the input!I want great quality sound that I can turn up loud when I want it. The room is large with tall ceilings - 13’ ceilings & about 22’x23’ dimensions. I listen to alternative, rock, hip-hop music.Option 1 - "Sonos Full" - (4) Sonos Fives, (2) Sonos Subs.Cost - around $5K.Thoughts - Simple. Pure, Less expensive. Not sure if it would be loud enough in this large room. Option 2 - "Sonos Hybrid" - (2) Sonos Fives, (2) KEF R3s, (2) Rythmik Subs, (1) Sonos Amp.Cost - around $8K.Thoughts - Primarily adds better subs, but also mixes in different music profile. Option 3 - "3rd Party" - (2) KEF R11s, (2) Rythmik Subs, (1) NAD C399, (1) Sonos Port.Cost - around $12K.Thoughts - Def loud enough. Sound not as distributed. Most expensive.
I have recently changed our home Wifi to TP Link Omada as our existing Wifi didnt reach around the home, I am planning on adding some managed switches too which I think will help with our sonos setup in the long run. I currently have a number of devices hard wired (wifi off), a boost and some on wifi (should be sonosnet) We have had performance issues on and off over the years and hard wiring some of the sonos appears to have fixed it, the office and nursery speakers are hard wired as they are the furthest from the Boost. Would an additional boost help? Since changed to Omada APs, our devices connected by WiFi arent able to play anything, the wired devices are still functioning, these are currently connected to dumb switches. Our network matrix is as below: Any advice, suggestions are appreciated. I plan to move the location of the boost again as a first port of call. Does anyone use TP Link Omada and know the best settings to use?
When I bought the speaker, I thought it would be possible to switch the “move” between networks. Namely, from friends, work, and home. After a lot of searching online, I still don't know if this is possible or not. Hence, my question, “how can I connect my move to multiple networks without a factory reset”. Online, it states that the move can remember up to 6 SSIDs. The Sonos app 2 also sees the move when I switch networks and even tells me to add it as a trusted network. Then, when I click the ok button, it keeps on “searching for system…”. Do you have a definitive answer as to whether or not it is possible to move between networks without a factory reset?
Hi guys, I have 2 VLANS, 1 for my IoT devices which the sonos products are on and 1 for my personal devices like phone, laptops, tablets. My current firewall is setup so that any traffic from the IoT vlan to the personal vlan will be dropped. I also enabled multicast dns on my network settings. Originally my iPhone was able to cast to the sonos speakers via spotify. However the sonos s2 app was not able to find my sonos system. I created a firewall rule “source: sonos device IPs → destination: any device on port 1400, 3400, 3401, 3500, 1900, 1901. I found those ports on this page: Configure your firewall to work with Sonos. After I created the rule, my iPhone is able to find my system. When I try to use the MacOS S2 app found here on my personal network, it can’t find the sonos devices.QuestionDo the desktop / MacOS apps need additional ports configured in the firewall for them to work with sonos systems in a different vlan? My Setup Just In CaseNetwork HardwareUnifi Dream Machine Pro2
Hello? I have a unique TV setup that does not allow for center mounting of a single center channel speaker.I want to put in. A surround sound Sonos system and am curious if I can “link” two speakers together as a center channel or if I will have delay or other issues? Thank you.
Hello all,I just wanted to see if anyone has any advice or suggestions for addressing an issue I’m experiencing with my set up. I currently have a Samsung JS8500 from 2015, which means it has ARC, but no EARC. I use a Chromecast with Google TV for all of my streaming. And I recently purchased a Sonos Arc to replace my previous Pioneer soundbar. I understand that I cannot get Atmos directly from the TV to the ARC because the TV lacks EARC, so I purchased the Orei HDA-931 Audio Extractor (https://www.orei.com/products/dual-hdmi-earc-audio-extractor-converter-4k-60hz-18g-hdmi-2-0-arc-support-hda-931) hoping to feed the Chromecast into the device and then split the video to the TV and send the EARC to the ARC soundbar.I can confirm that this set up works - I can watch movies on Netflix and the Sonos app shows the audio as Atmos. I also see the Audio In under the system info as Dolby Atmos (DD+).The problem is that when I hit the power button on the Chromecast remote to turn the TV (an
Hello, my question should be simple. I want to connect a Sonos arc directly to my Nvidia 3090 with HDMI and have Dolby Atmos capability. I will be running a separate display cable to my monitor. I just want to ask anyone if they have done this and if it will work. All the examples I find are people connecting to a TV then passing audio through to the Arc bar. thanks,
Long story short: we have two apartments in the same building, at different ends of the building, one on the ground floor, the other on the second floor. They’re separated by at least 100 feet. In the past, the Sonos devices in one apartment could not reach the ones in the other. Each apartment had its own internet, and we essentially had two entirely separate Sonos systems. Clunky and expensive.So we got an Orbi mesh system to bind the two apartments together. Works great overall, and we were able to cancel the second internet service. But once we tried to set up zones in Sonos, we started having problems.We currently have two zones: upstairs and downstairs. None of the Sonos devices are hard-wired to anything, and the upstairs zone is far enough away from downstairs that the Sonos devices upstairs can’t reach the others using their internal mesh. So the ones upstairs talk to each other over internal mesh, and the ones downstairs do the same in their zone, but any attempt to use zones
Hello. I’m a new Sonos user. I replaced my main TV system with an ARC, Sub, a couple Ikea Symfonisks for rear surrounds and a pair of Roams for the deck. Loving it.I have a refurbished Port on the way so I can have synced music in our finished basement. I have an Emotive UMC-200 processor with an Emotiva 9 channel amp. I have 9 Definitive Tech speakers that are wall and ceiling mounted. I also have a large powered sub.If I connect the Port to the processor via the coax digital out am I correct that it will it will be no different than connecting a CD player? So all my speakers and sub will play just like a CD player? (the UMC-200 has an all channel mode that will play all speakers and sub with two channel audio).When I want to listen to Dolby 7.1 I plan to use the optical out on my TCL 6 series to the UMC-200 processor just like I do now.I also have a friend that is buying Sonos equipment and also wants to use a Port to do the same so I want to make sure this will work before h
Bit of confusion regarding SonosNet - I currently have several Sonos speakers and a Port connected via Ethernet for max stability and to minimize latency, and I have a few (two Sonos Ones and a Roam) that are showing up as WM:1 in About My System. I was under the impression that WM:1 means they’re in wireless mode (e.g. connected to my ASUS router, not SonosNet), but I also have read that as soon as you wire at least 1 speaker to Ethernet, SonosNet is created and all speakers (except possibly the Roam) should show WM:0 to indicate SonosNet is active. What gives? I don’t actually mind the speakers using the ASUS router’s wifi, but I have to finally give in and update the firmware to use some new AIMesh features and based on reading around the forum it seems like the newer firmware is still causing Sonos speakers to drop off the network. Thinking if I can get them on SonosNet instead that should avoid the issue. Thanks!
I have a good understanding of how the S2 network works on my own setup, with multiple wired devices and some SonosNet, STP, etc, all works well.A neighbour has S1 (Play5’s S1) and is getting Arc & Sub, so will have to create a new S2 environment. He is using SkyQ for his network for existing S1. What I cant seem to find the answer to is with S1 and S2 on same network, are there 2 SonosNet networks each using a different channel? If so is it best to chose the channel on each, or leave to auto? TIA!Craig
So, the goal is to have the music come on at a specific time and play a specific playlist via Spotify. We have 2 sonos products. A Sonos Amp (controlling a variety of ceiling speakers) and a Sonos One. They are groups together -- however, they cant be at the same volume level. The Amp needs to be at 50, while the One needs to be at 12. How can we set the alarm to have a specific volume for each? Or is there another way? Thank you
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