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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,025 Topics
  • 13,112 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2025 Topics
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hazeldpContributor I
asked in Advanced setups
multi sonos set up

need multiple help ! I have the following: 2x sonos One, a brand new beam, a boost, a Sonos connect amp and a brand new  pro-ject T1 phono. My idea was I was hoping to connect the 2xOnes and beam together but also connect the 2x Ones to the pro-ject. Struggling with the lot tbh! Seems I cannot connect the Ones I. The new Sonos app, and can only connect the Beam in the new app. Is there any way I can connect them as surround sound? With the pro-Ject I may have just mucked up ! I was thinking it pairs with the One speakers but on receiving it am I right that it is literally just a record deck and has to be wired into an amp and speakers? In which case I can wire it to my connect amp but how do I then connect it to the 2xones? 

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Airgetlam
4 months ago
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Viroqua1965Contributor I
posted in Advanced setups
New app rollout

Who is the genius that picked a holiday weekend roll out the new app?   If can’t even find my system

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4 months ago
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tsalapackContributor I
asked in Advanced setups
Yamaha N-303 wifi receiver to Sonos speakers

I have a Yamaha N-303 WiFi receiver that is hard wired to outdoor speakers, and I would like to connect with my indoor Sonos One speakers to sync Pandora and other services when having a get together so people can enjoy the same music inside or outside.  Any advice to be able to connect the Yamaha to the network would be appreciated.  Both systems connect to the same WiFi network.

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Airgetlam
4 months ago
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OpalContributor I
asked in Advanced setups
new app

After app update I lost my favourite station, lost few hours to find them, but with no luck.looks like the Sonos is useless now.😡😡😡

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O
4 months ago
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PGWisemanContributor I
asked in Advanced setups
Connecting a Turntable to Sonos 5 via Denon AVR

I’m having difficulty connecting my turntable via my Denon AVR-2808-ci to Sonos 5. I have tried the avr’s  zone 2 (& 3)  pre outs and thought I made all appropriate setup steps as described in the “proved solution” but it’s not working.  

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4 months ago
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arslanelverAvid Contributor III
asked in Advanced setups
playing local dolby atmos music from local music library

Hi everyone!i wonder if that’s possible? And if it is (please excuse my ignorance) what’s the codec should be ? best

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4 months ago
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PoildurContributor I
asked in Advanced setups
Biblioteque Musicale Windows 10

Salut.Je ne pouvais plus ajouter ma propre musique dans la bibliothèque Sonos.Je suis sous Windows 10.Cliquer menu démarrer, dans “rechercher les programmes et fichiers” taper WMP NSS et sélectionner “voir plus de résultats”. Sur la page qui s’ouvre, cliquer droit sur votre fichier musique et sélectionner “accorder l’accès à” et valider “système hi-fi sans fil sonos”. retourner dans sonos, gérer bibliothèque et ajouter votre musique.pour mon cas, ça a fonctionné. Moderator Note - Translation by Google:Hi.I could no longer add my own music to the Sonos library.I'm on Windows 10.Click start menu, in “search for programs and files” type WMP NSS and select “see more results”. On the page that opens, right-click on your music file and select “grant access to” and validate “sonos wireless hi-fi system”. return to sonos, manage library and add your music.for my case, it worked.

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P
4 months ago
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Richard in VancouverContributor I
posted in Advanced setups
Recent App Update & The Headache You Gave Me

Let’s travel back into the past about a month ago. I have been a Sonos customer since 2020 after leaving Bose after decades of being a customer.I have been happy for the most part until you decided to update.I use to enjoy movies and television on my Arc, Sub, and two Era 100 (paired) which connected to my 65 Sony Bravia - it was mind blowing.Now each component pairs as an additional room within a room, one can’t be found (have factory reset at least 4 times). One Word:  Frustration Please get it fixed soon!  Otherwise, please take back your useless  $2,000 plus system, and I will return to Bose.  They had my consumership for twenty years, you’ve had it for four years, and I am already considering leaving you. One Unhappy Customer in Canada ( I say one, but we both know, it’s much greater .  

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4 months ago
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Alex29140Contributor I
asked in Advanced setups
connexion lampe ikea avec nouvelle box

Bonjour, Je viens de changer de box et ma lampe Ikea symfonik ne veut pas se connecter sans câble ethernet alors qu'avant cela fonctionnait Merci Moderator Note - Translation by Google: Good morning,I just changed boxes and my Ikea symfonik lamp does not want to connect without an Ethernet cable whereas before it workedTHANKS

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4 months ago
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stout27Contributor II
asked in Advanced setups
Connecting older amp no play button

I cannot connect my amp to the network.  When I try to, it tells me to press play and volume up but I only have mute.  So it fails.

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4 months ago
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lalvasmithContributor I
asked in Advanced setups
Router recommendation

What is the best router to use with Sonos Era 300s, sub, and Arc? There is a list with a lot of incompatible routers but no recommendations. Our system started dropping components; it was from Spectrum and on the list of incompatible routers.

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4 months ago
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Jay80424Contributor II
asked in Advanced setups
Sonos Bridge/Boost for new products?

Will you guys ever have a bridge type range extender for current Sonos products. We constantly have deployments where the Sub is out of range. Additionally, can we get the ability to use the Sub Out port on an Amp when the amp is set up to power rear surround speakers?

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Airgetlam
4 months ago
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Rexi98Contributor I
asked in Advanced setups
Help with Sonos/Unifi (have checked other unifi articles)

Hi community, I’m after some help please with Sonos/unifi. I’ve tried to follow the recommended configs and other articles, but think I have a “perfect storm” of things and I’m struggling to resolve. [NB, I’m a home enthusiast/tinkerer, and not an experienced networker, so struggling to work out next steps] Maybe there’s someone with experience based in Sydney, Au who can come and help diagnose on a paid engagement (Pls DM me if possible?) I have a “perfect storm” of three things combining and I simply can’t get Sonos to work anymore. Summary of Setup: Sonos: 13 devices (Room 1: Arc/Sub/Amp; Room 2: Arc/Sub/Amp; Room 3: Amp; Room 4: Amp; Room 5: Era100; Room 6: Five; Outdoors 1: Amp; Outdoors 2: Amp; + Move) Unifi network config as follows: Fibre Modem -> UDM Pro SE -> 24 Pro switch (via SFP+; switch set to STP @ 4096) -> 48 port switch (via SFP+; set to STP 8192) -> 7 x AP's via CAT6 all over the house) All device firmware up to date (Network 8.1.127) Up until recently, th

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17 days ago
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DavidRaffContributor I
asked in Advanced setups
Connecting Sonos SL

I installed a new modem. To enable connection I ‘factory reset’ each speaker. My Apple Music is recognising every speaker as being connected to the new modem and I can play music via Apple Music App. The Sonos App is not recognising the speakers. I have tried many many times and differing means but to no avail. I have deleted the Sonos App and reinstalled. But the Sonos App (new version) is simply not recognising my system. Any hints would be helpful please.

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D
4 months ago
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howardgAvid Contributor I
asked in Advanced setups
Router identifies wireless devices as wired

I hello all. I recently moved my Sonos devices to reserved IP addresses in my router. That seemed to go well in terms of everything working, but I noticed that the router identifies some of these devices as “wired” when in fact they are wireless. Below is a capture of the devices page. The Playbase is wired directly to the router and is correctly identified as “wired.” However, the Port and the two Play 5s are incorrectly identified as wired. The two Era 100s are correctly identified as wireless, as is the Roam. Is this something that matters? I refreshed the devices page a couple of times but that didn’t change anything. Thanks.  

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Airgetlam
4 months ago
Alonzo Mosley
Alonzo MosleyHeadliner I
asked in Advanced setups
What on Earth Does Sonos Need to Actually Work?

Synology NAS drive plugged in with CAT-5 to Nighthawk AX5400 router. Play-3 plugged in with CAT-5 to same. Playing Music Library says “Network Unstable.”How TF is that even possible? Edit:Just adding, DL speeds of 528.02  Mbps and UL of 319.32. Not that that should matter since, you know, I’ve wired the entire MF “wireless” system and I’m not using any off-network resources. Moderator Note - Combined posts

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Alonzo Mosley
4 months ago
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Christophe FR33370Contributor I
asked in Advanced setups
Do I need Trueplay in mh situation?

Hi all,In my living room : TV with ARC is 5 meters from sofa ERA100 are both aligned with the sofa (see pictures) Do I need Trueplay for the best experience ?Aren’t ERA100 to close to the sofa?is there a specific setup for the TV Sound group (ARC + 2 ERA100) to realize with the app? (Audio surround, audio vertical…)Many thanks to all for your experience and knowledged feedbacks 😉Chris

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Stanley_4
4 months ago
Bitt
BittAvid Contributor I
asked in Advanced setups
Apple Time Capsule and Sonos

Will  Apple Time Capsule Still work with Sonos as a Network Attached Storage for music?

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Bitt
4 months ago
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ShockContributor I
asked in Advanced setups
sonos arc sl segunda mano

Holacompre una somos arc de segunda mano y al parecer está vinculada a un correo diferente y no puedo registrar la barra en mi cuenta por lo cual no puedo acceder a las funciones de la misma alguien sabrá cómo puedo hacer para eliminar el registro del correo al que se enlazo? Por qué ya intenté el reseteo y no me deja hacerlo ya hablé con el equipo de sonos y nada más no me ayudaron a resolver mi problema, les agradecería mucho si al sabe algo de cómo puedo hacer para que mi producto funcione bien gracias Moderator edit:Google Translate- HelloI bought a second-hand we are arc and apparently it is linked to a different email and I cannot register the bar in my account so I cannot access its functions. Someone will know how I can do to delete the registration of the email to which did it link? Why did I already try to reset and it won't let me do it? I already spoke with the Sonos team and they just didn't help me solve my problem.I would be very grateful if you know anything about how I

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Airgetlam
2 months ago
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Snuf 1Contributor I
asked in Advanced setups
unable to connect try again later

It is a real shame that you purchase such expensive equipment and it just does not meet the expectations. I keep having trouble to my system setup “unable to connect, try again later”….and no, I don’t buy a system that requires me to reset my router all the time; yet, even that does not work for 2/3 of my setup.

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S
4 months ago
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laratieContributor I
asked in Advanced setups
new sonos app upgrade

I have downloaded the new app and now wont connect and reauthorise Apple Music. I have deleted and redownloaded and still can’t access my playlists 

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4 months ago
Barmee
BarmeeEnthusiast I
asked in Advanced setups
My SONOS love affair is over! (rubbish new app)

I was excited for the new app. However it is SO dreadful that I’ve almost stopped using my Sonos system. My gripe is simple - so many of the features from the old (S2) app have simply disappeared (or ceased to function. Two examples (of many) is the inability to now add songs to a queue; also the fact that paired speakers (stereo pairs) can no longer be balanced (can’t make one louder than the other).I was seriously considering buying one of the portable speakers for the summer - but this experience has put me right off such an expensive acquisition. 😔

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UKMedia
4 months ago
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LouisEisenbergContributor I
asked in Advanced setups
SSIDs for Sonos systems in multiple homes

I have an existing Sonos setup with about a dozen devices. I’m trying to set up a second Sonos system in a different home. For convenience, I’m using the same SSID in both homes. Will that cause an issue, like preventing the devices from being properly assigned to one home vs. the other? Or should it be totally fine? I can definitely rename the SSID in the second home if necessary, but I would prefer not to if it’s not an issue.

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Airgetlam
4 months ago
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joshyeaContributor I
asked in Advanced setups
Adjusting Line-In Equalizer on Sonos Port

I just added a turntable to my multi-room Sonos system via Sonos Port, but there is absolutely no bass coming out of it. Can I put a hardware or software equalizer in-line to increase this? I don't see an option to adjust the audio/equalizer settings on the line in. I can adjust the equalizer every time I switch to my turntable, but I’d have to adjust it back when switching back to streaming, which is a total pain in the ass. 

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4 months ago
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CP shackContributor I
asked in Advanced setups
five

I’ve tried all options to get two of my three Fives registered and we’re only successful in getting one registered… I’ve followed all the instructions but still can’t seem to get it registered.i was able to use AirPlay to listen to music but now all my products have disappeared.in total I have 3 x Fives and 2 x ones.

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C
4 months ago
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