Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

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Using Sonos as PC Speakers

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1576 Topics

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Big Bull
asked in Advanced setups

Networking Connect AMP

Hi I have 4 Connect Amps sitting side by side but only one free port on my hub. If I connect one unit to the hub should I then daisy chain the other 3 to the first unit with hard wired ethernet cable or just rely on the wifi as they are all next to each other?

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B
3 months ago
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KlasWContributor I
posted in Advanced setups

Music quiz with Sonos

We have a small restaurant with an outdoor and an indoor area and our new setup looks like this:One Sonos Amp to power two pairs of ceiling speakers inside A bunch of Sonos One speakers to cover kitchen, dishwashing room, office etc One Sonos Amp to power two pairs of outdoors speakers We also have a mixer that we have previously used for live music and music quiz outdoorsHow should I set up the new system up in order to be able to run music quiz nights (basically a wireless microphone and a Spotify playlist)? It is no problem if the sound is not perfectly in sync inside and outside.My initial idea was to simply connect the wireless microphone directly to the Sonos Amp powering the outside speakers but (XLR from microphone box to 2 x RCA in to the Sonos Amp). But now I have started wondering what will actually happen when I plug in an input device to the Amp. I want to be able to have mix the music with different volume with the sound from the microphone and I want this mixed sound (vo

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K
3 months ago
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spencertheartistContributor I
asked in Advanced setups

changed broadband and can't connect Playbase by wireless

Changed from sky to ee broadband.  Followed procedure to reconnect playbase and got as far as entering the ee password but got :there was a problem connecting to “”tried doing it wireless and ethernet.  Ethernet worked but the sonos is in a different roomALSO - sonos sent me an email to change password but when I entered it I got “wrong email or password”Any ideas

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3 months ago
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BuckeyeTheDogContributor I
asked in Advanced setups

New Google Wifi mesh- Now I am unable to find the system

I havePlaybar Sub Six Sonos One SLs in three rooms- including two acting as rear speakers for the play bar).I was on Google Fiber hooked to a Netgear Nighthawk router.  It worked well.I have unplugged that and am on Google’s mesh point routers.  I have created a Guest Network, which I believe is 2.4 GHZ.Nightmare.  I have gone through a dozen or so different attempts to get the system working again.Over and over, I will get the message “Unable to find your Sonos system.”  And “Let’s fix it.”  I will go through the on-screen process, which includes going to every device and connecting it to the new network.  Then I see nothing in the Sonos app.  It will say “Unable to find your Sonos system” again.  Or the Account, System, and Services & Voice will just be grayed out. At other times, it says “unplug them all and replug them.”  Tried that several times.  Didn’t work. Other times, I used the Settings function to reconnect the speakers. Other times, according to the Sonos app, I even r

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K
2 months ago
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k_samirContributor I
posted in Advanced setups

sonos ARC placement above TV

Hello,Need some help and guidance before mounting TV and sonos ARC. I have 77” TV with 10 ft ceiling. TV hight will be 40”. Location is above fire place. The ceiling clearance from top of tv screen is 24 inches. Viewing distance about 12 feet.  So the question is, can I mount ARC above TV and still get best sound effects or am I going to miss out some ATMOS sound effects?Thanks in advance!!

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3 months ago
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southerndoc911Contributor I
posted in Advanced setups

Mixing WiFi with Hardwired

I currently have several wired speakers (with wireless disabled) along with a Boost providing SonosNet to my remaining wireless speakers.I’ve thought of changing from SonosNet to my own WiFi and have a few questions: Will this create network storms having the hardwired and wireless (on my own WiFi instead of SonosNet) because they’re on the same network?  I’m assuming no, but wanted to make double sure. How much traffic goes through uncompressed audio to the speakers?  I’m wondering if having 5-10 speakers on my home WiFi will impact my throughput for other wireless devices (phones, laptops, etc.).Thanks!

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3 months ago
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mosiemollContributor I
asked in Advanced setups

products keep disappearing from app

I had a Sonos Arc+Sub system in family room that was working pretty good (wifi connection). Since I liked the experience, I went ahead and bought 2 Sonos One and a Sonos Move for different areas of the house. I successfully added each to the App (all wifi Connections) and thats when the issue started. I now either see the room that has Arc or the room that has Sonos One. It seems to be random which one is displayed but I am not seeing all of them at the same time.The Wifi system in our house is LinkSys Velop Mesh system. I tried different things including wiring the Arc to the router and wiring the Sonos One to one of the Velop nodes. Still the same issue. I also tried restarting the router but it doesn’t seem to fix the problem. Any ideas? 

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Ken_Griffiths
3 months ago
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TheRamblinManAvid Contributor III
asked in Advanced setups

System just started skipping tracks. Does this matrix look ok?

Hello good people.  I’ve been lucky to have my Sonos system up and running now for about 2 to 3 years with pretty much no problems.  Over the past week, my system has started dropping audio or randomly skipping tracks.I made two recent changes.  I tweaked the wifi channels in my house.  Also, I introduced three new speakers into the set-up.  I have a lot of speakers so posting the network matrix is a bit tough.  I’m posting two pages of it here.  I can scroll to the right and see some additional info mostly all in gray with two green boxes.I’ve gotten rusty on the meanings.  A bunch of my devices are connected by ethernet.  Some are not.  I thought the ones connected by ethernet would show differently on the matrix but that’s not always the case on this one.  Anything here any cause for concern?Add’l info:  I live in a rural area in the middle of a bunch of acres with no one around me.  So no wifi conflicts at least from neighbors.  Thank you.  

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3 months ago
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MalitaContributor I
asked in Advanced setups

what speaker cable should i use for the connection in-ceiling speakers to amp?

I am going to install 4 in-ceiling speakers and connect them to the amp. What speaker cable do I need to use for the connection? Is 2x1.5 cm cable enough or do they have to be thicker - 2x2.5 cm?

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3 months ago
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jelcowardContributor I
asked in Advanced setups

Sonos over large area

We use Sonos to deliver music in a course that we teach.  The course involves us visiting small hospitals and I have to get Sonos working, sometimes, over larger distances - and I am looking for advice around this rather than continuing with the repeated pain of my trial and error!We set up a mesh wifi network - the router is plugged into a working ethernet socket and this gives us internet access for some other purposes that we have.I usually plug a Play1 or a Boost into the router and then the other 6 Sonos speakers are placed in rooms - that can be far apart.I do not plug the Play1 or Boost into the hospital ethernet directly because I think they tend to block it (hospitals don’t usually want folks playing music day in , day out via their networks)The problem i have is that the distant speakers are sometimes too far - I can usually ‘see’ them in the app but playing music fails because of network speed.So….options?  I have tried using a couple of other Boosts in the hope that they ac

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J
1 month ago
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ctfeherContributor I
asked in Advanced setups

Connecting wireless hard drive

I have upgraded from original Sonos to new generation Sonos 2.  My old system connected to a wi-fi connected hard drive (Western Digital MyBookLive). I am trying to add it to the new system, but am having trouble.  I have the IP address for the hard drive, but the app requires me to enter a file path.  But I cannot figure out what the file path is.  When I enter the description of it as it appears in the settings for the Sonos 1 (which still plays from the hard drive), it says that file doesn’t exist.   Spoke for hours to Sonos tech support, but couldn’t figure it out.  Tried file explorer in Windows, but can’t see it.   At a loss.

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Corry P
3 months ago
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aohhppiContributor I
asked in Advanced setups

Sonos Amp and Mixer

Hello Sonos lovers. I am planning to buy a mixer to play karaoke in my garage tv. My setup right know is a Samsung TV connected to a Sonos amp through HDMI arc. TV sound is coming through a pair of in ceiling speakers, using tv apps and a Chromecast. Can I connect a mixer using the tv optical out - mixer optical in - mixer analog out - Sonos amp line in?If so, will the arc and line in work simultaneously?Thanks 

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jgatie
3 months ago
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lizzie123Contributor I
asked in Advanced setups

S1 Controller will not find existing System , on new IOS Phone (Apple)

I have an existing S1 system with Play1 Speakers, Boost, Amps , etc….All these devices work from any existing device that had the S1 App installed for many many years…. such as IOS iphones and Mac Desktops….I recently purchased an Beam S2 , used my NEW Iphone to install the APP from app store….Now, since ALL my music and most other Speakers are on S1 … downloaded the S1 APP from the app store, the PROBLEM IS :When trying to connect to existing System (which it is), it can’t find it….I’ve reset the Speaker (one of them) and still NO GO. But all other access from other devices such as my MAC desktop or another IOS iphone device , I can see and play the music.What the heck is going on?  I thought S2 and S1 can co-exist in peace. The only difference is that my NEW PHONE has both apps on it S1 and S2.S2 was used to connect the BEAM to configure it and be used by the TV …  That works fine. Any HELP would be appreciated.

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Corry P
3 months ago
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oriondotnetContributor I
asked in Advanced setups

Sonos Arc, Sonos one SL, Cisco AP, Mikrotik router

Hello.. I just got Sonos Arc and one SL for surround speakers, I already follow all recommendation, restart router, turn off arc, change to cable. I put all arc and one sl into static ip, restart router, but the sl can’t be added to surround system.Thank you for any comment.  

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Corry P
3 months ago
Kenv
Kenv
asked in Advanced setups

Moving system from Wifi to Sonosnet

I currently have a Sonos system covering five rooms plus a Port. All are connected using my Mesh wifi system based on a Fritz router and Fritz Mesh extenders. The system works reasonably well apart from synchronisation of rooms which will randomly drop out (either all or one of the rooms dropping). In our previous bigger house most rooms were wired leaving a few outlying rooms using Sonosnet; this arrangement was far more reliable. Unfortunately running cables in our new house would be highly disruptive and domestically unacceptable.So having viewed various of the postings in these forums I have decided to purchase a Boost, which is the only thing that can be conveniently wired to my router, and move to a Sonosnet system. I am looking for guidance on how to do this. Specifically I am thinking of wiring one of my more portable speakers to the router and having powered off the other rooms I would, once the wired unit was up and running, power the other units up and hope they pick up the

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Kenv
3 months ago
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Jpeebs3781Contributor I
asked in Advanced setups

mesh problems

I recently connected my att finer optic wifi to an eero pro 6 mesh network. I've turned off the wifi from the att router and connected my boost directly to the eero. When I open the sonos app, it no longer shows any of my system. All I see is the boost, a single five, and a single one. I'm missing my beam, arc, two subs, two on sl's, and another five. I've rebooted the router, tried unplugging amd restarting the speakers and I still get nothing. Is there any way to fix this or do I need to get rid of the mesh network? I worked beautifully prior to this. 

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jgatie
3 months ago
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ClkaukContributor I
posted in Advanced setups

Solution for Getting your Sonos to work with your Starlink Router

I think I found a solution to getting the Starlink to work with Sonos.You will need to purchase an ethernet adapter for your Starlink. It costs $25 at the time of writing this conversation and can be found in the Starlink marketplace on the app. You will need to purchase a new Dual-Band router and connect it via the Starlink ethernet adapter. (this was easy for me and i didn't need to change any settings but Im reading that it can be a little technical and there may need to be some settings that you need to change) Connect to the wifi signal coming out of the new router. (I did this by connecting one of my speakers to the ethernet of the new router and then using a different speaker to connect to the wifi. I’m not sure if connecting the speaker to the router is necessary or not. If you find it’s not please comment below.) If you are like me I was crushed to find out that my Sonos would not connect to the Starlink. I was feeling thousands of dollars wasted in Sonos speakers. After being

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YankeeDude
2 months ago
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jfuyanaContributor I
asked in Advanced setups

Samsung TV + sonos arc tied with sonos in wall speakers + apple tv 2022 4K ONLY displays stereo PCM for dolby 5.1 content

My setup: Samsung TV (QN90A) / sonos arc with sub gen 3 / Sonos in wall rear speaker Problem:Hey team I recently purchased the newest Apple TV 4K that just got released. Originally I was just using the TV apps (Disney +, Amazon, etc) and would watch content (if supported) in dolby Atmos, dolby digital 5.1, stereo, etc etc. I received the Apple TV 4K and only two options for audio are Dolby Atmos ON and change format. If I change the format then I lose Dolby Atmos (turns it off) and can listen to dolby digital 5.1 content (shows correctly on Sonos app) But if I have dolby Atmos ON then ALL audio (stereo, dolby digital 5.1, etc) goes to stereo PCM regardless of it being Dolby digital 5.1, 2.0, etc. but dolby Atmos will work for supported content.  This is very puzzling as I have Dolby Atmos on but anytime I watch a movie that’s not Dolby Atmos supported it says Stereo PCM and I don’t know if it’s just a cosmetic issue with the app and it’s actually doing dolby digital 5.1 but just showin

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J
4 months ago
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Arnaud4985Contributor II
asked in Advanced setups

Installation pour bar restaurant (2 pieces)

Bonjourje souhaiterais avoir votre avis et le matériel nécessaire pour mon installation son et image pour mon bar restaurant.je vais essayer de vous expliquer clairement.j'installe 2 tv samsung "the frame 2022" avec pour chacun son boitier déporté "one connect. Une TV pour la salle restaurant et une TV pour la salle bar. Donc j'ai bien 2 boitiers one connect relier à chaque TV..J'installe un ampli sonos AMP.2 enceintes encastré au plafond relié en filaire à l'ampli sonos. (partie restaurant).2 autres enceintes murales filaire relié au même Sonos Amp (partie bar)une box internetmes questions sont comment relié le tout pour qu'avec les 2 boitiers one connect je puisse n'avoir qu'une seul source tv?Ce que je souhaite est de relié les 2 tv ensemble pour avoir la même image en même temps (même source Hdmi). Est ce que je peux relier les 2 tv avec la box internet, le Sonos Amp, les 2 boitiers one connect (samsung) et en installant un boitier iptv?Mais que je puisse régler mon son différemmen

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4 months ago
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PvdBergContributor I
asked in Advanced setups

Sonos system in Multiple VLAN network

I have a Fortigate Firewall with a 8 ports switch and 3 Forti Accesspoints. My access points are configured in a separate native vlan (management). I have configured 2 SSID, one for IoT and a normal SSID voor users, with 2 seperate vlans.The sonos boxes are in the user wifi network as is my phone. I can connect and link everything in the sonos app, so far no problems. However, now I want to link my sub to the arc then this is impossible. Tried every setting but no luck. Anyone suggestions 

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Corry P
4 months ago
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GLGContributor II
asked in Advanced setups

Is having to power down/up system a normal occurrence?

Just got system up and running last week (Arc, subwoofer, two SL rear speakers).   I had to reroute power cord on Arc last week and lost all connectivity.  30 minutes later, after a call with support, had to power off/on everything.   All is fine for 3 days.  Today, my Sonos app on my phone can’t communicate with anything.   Worked fine two days ago.   Having to power cycle everything again.   This is not good engineering.   If I have to power down all components on a weekly basis, I need to return this and buy something else.  Suggestions?

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4 months ago
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MattJ2210Contributor I
asked in Advanced setups

Adding an Amp to the existing set up.

I have a playbar connected to my Samsung tv using an optical cable, I have since paired a sup wirelessly to the playBar and I use the tv remote to control the volume of the playbar and sub. I have just added 2x architectural ceiling speakers to the same room and connected them to the amp. I went through the setup process but it kept kicking me out the app on my iOS device. I managed to get it visible on the app and manually grouped the amp to the already grouped playbar and sub. The issue I’m having is that the amp will leave the group if the tv is off for a period of time, so I go on the app and add it to the group again, secondly if I change the volume on using the tv remote it only controls the playbar and sub and does not alter the ceiling speakers.I tried connecting the amp to the HDMI port but that made the playbar stop being controlled by the tv remote and didn’t seem to be any better. is there a better way to connect all these components? The amp is located within a cabinet bes

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4 months ago
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bjl57Contributor I
asked in Advanced setups

recent mesh install now disconnects Sonos

i recently installed a mesh tp-link to my home network. I have connected the  sonos boost ,playbar, one, one sl to the new mesh wifi network. It works fine for a few days then most all sonos products drop off and only the playbar remains.  I’ve gone through re setting up to the new mesh network at least 5 times , it all woks for bit then drops off products over time.  Any help appreciated, should I disconnect boost? and just use the new tp-link is that the cause of the sporadic dropping of products ?  

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Ken_Griffiths
4 months ago
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rudi rContributor II
asked in Advanced setups

How to play on 2 Sonos Play:5 with external input

I have 2 SONOS Play:5 speakers and want to play music from an external input. I am not connected to WIFI or router so I have 1 speaker playing external input but how can I transmit the audio also to the second speaker ? Can I do this by connecting 2nd speaker with 1st one by using network cable (and still ignore connecting to WIFI or router) ?  If 1. is not possible then I can add the speakers to the WIFI but it is a bit annoying if I am back home that I need to configure them back in my home WIFI. Are the speakers capable in remembering two different WIFI networks ? How do I manage this ?Thanks for feedback. Rudi

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106rallye
4 months ago
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FairFaithContributor I
asked in Advanced setups

Add a sonos sub mini to a setup with a sub gen3

Hi,Simple question, i am wondering if i can add a sonos sub mini to a setup with a sonos sub gen3 before i buy it.It is to give a boost at the rear of my room without getting a second sub gen3.Thank you guysPhilippe

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106rallye
1 month ago

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